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The contract for this position is a Full-time contract

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Head of Design job at Springboard

The Company

Springboard is redefining professional education for the 21st century through immersive, human-guided courses in cutting-edge fields like data science, design, and cybersecurity. Our self-paced, online offerings give anyone, anywhere access to world-class learning resources with an emphasis on project-based learning, industry-relevant curriculum, and tangible outcomes. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives.

The Opportunity

At Springboard, our users are at the forefront of the product strategy, and we believe that design plays a critical role in helping us make a positive impact on the world. We’re looking for a passionate, collaborative, user-obsessed Head of Design who can join our growing, iterative, and fast-moving team to lead the Design function across Springboard, including product and brand design.

In this role, you will partner with the Product, Marketing, and Engineering teams to drive the strategy for online and offline experiences for our students, student-support teams, and mentors. You will be a player and coach, championing the importance of user-centered design within the company. Reporting to the Director of Learning, Design, and Product, our Head of Design will play a key role in influencing company strategy, user experience, and much more!

Responsibilities

Lead the Springboard design function, including product and brand design, and own the design strategy for the end-to-end student experience.
This role will have 2 immediate direct reports and 2 open headcount, with the potential to grow from there: you’ll provide coaching and mentorship to the design team by providing constructive design critique, manage the design project roadmap and tasks while establishing priorities and timeframes for deliverables
Play a significant role in the upcoming Springboard brand redesign
Conceptualize a broad set of ideas and design solutions that span across online and offline experiences, then iterate and synthesize based on data and customer validation.
Build a deep understanding of the business goals to help drive results. Challenge the goals when necessary to align with users' needs.
Maintain and grow the Design Thinking process in the organization by collaborating with cross-functional leaders to create a culture of user-centered problem-solving and create the product experience that drives business results.
Through storytelling, influence the broad audience by visualizing concepts and ideas to internal leaders, partners and customers.
With your deep user orientation and understanding, you’ll run user testing, interviews, and research. You’ll share your findings and insights across the company, thus enabling us to apply your learnings & drive future product decisions
Create user scenarios, user journey maps, wireframes, UI designs, and prototypes throughout the full cycle of the product development
Lead us through potential future funding raises and opportunities

You

Have 4-5+ years of experience in Design, including 2+ years of experience leading a team (bonus points if you’ve led remote teams!)
Are driven and energized by our mission and product, and are looking to make a positive impact on the world by being an integral piece of a fast-growing startup team.
Are a versatile thinker, who can dream big *and* dive into details; you have a deep understanding of fluctuating priorities.
Are adept at identifying pain points, then deploying your years of interaction design and user research skills in tandem to find a creative yet thorough solution.
Can collaboratively drive large projects with multiple cross-functional stakeholders: you’ve worked with teams of different sizes and different processes; you seek information & access proactively
Are an exceptional communicator and storyteller (verbal, visual, written, listening) who invites feedback and conversation around your designs
Have a proven track record of getting things done: you can start with an MVP and iterate, but you get the need for speed, compromise, and tradeoffs and ultimately shipping the feature!
Are proficient with design tools like Figma, Sketch, Adobe Photoshop, Illustrator, and InVision
Have an online portfolio that speaks to your design thinking process and skills

The Springboard team of 220 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

Working with us, you’ll enjoy competitive compensation, health insurance coverage, a 401k plan, generous learning and professional development budgets, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on Instagram @springboardlife!

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Privacy Rights Notice for Job Applicants

Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

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Head of Design

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