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Head of Design

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Transform the communications world! Location? You decide!

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

Our Birds choose where they work from in the region we’re hiring in — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely so long as it’s within a complementary timezone.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

We understand that “life happens” and give you the freedom to choose the best environment for you to “get s**t done”. We expand our flock without geographical restrictions. This allows us to attract and assemble an industry leading team from a huge variety of backgrounds & cultures,  making us more nimble, creative, and efficient!

Head of Design | Remotely from EMEA

The way consumers communicate with businesses and vice-versa is rapidly evolving and at MessageBird we enable businesses to meet growing consumer expectations. 

This is where you come in; we are looking for a Design leader that will take on the responsibility to expand the Design team and hire a diverse set of talented designers of many disciplines, skills, backgrounds and specialities. The Design team works across many types of product initiatives at MessageBird — from our applications and web products, to brand, websites and events.

As Head of Design, you will be responsible for designing, hiring and developing the Design team as well as defining our Design strategy and the role design plays within MessageBird. You’ll work closely with MessageBird’s Product-Engineering Leadership Team and will be the driving force behind our Design vision and strategy. 

What you’ll do

  • You’ll be fully responsible for the Design team’s growth, development and maintaining its high performance. This includes: organisational design, hiring, developing and coordinating design reviews. 
  • You will be responsible for defining the role Design plays at MessageBird, and inspiring and leading our team of designers.
  • You’ll be responsible for the vision and overall success of the Design team. This includes: Product and UX Design, as part of the product development process, as well as Brand Design, where the team will work closely with Product Marketing, Sales and Customer Support.
  • You’ll work closely with stakeholders to define what the role of Design is in the product-development process and in the go-to-market process.
  • You will be responsible for the overall design quality and output of the Design team.
  • You’ll be responsible for Product Design, UX Design and Brand Design, with the opportunity to expand the team to own other functions including UX Writing, UX Research and more.
  • You’ll be working and communicating cross-functionally within distributed teams. Therefore, the ability to convince, influence, inspire and enable senior stakeholder management decisions is crucial. 

What you’ll bring

  • Minimum 5+ years of Design Leadership experience. You’ll ideally come from a similar industry, working in B2B saas companies with a strong emphasis on Design.
  • Excellent leadership skills with 5+ years experience as a people manager, including managing managers, structuring complex organisations and a proven track record of hiring and mentoring employees in-person and remotely. 
  • A strong view on what good design means, you are detail oriented and you can clearly articulate to a variety of stakeholders what good should look like.
  • You must have strong communication, storytelling and presentation skills. Strong ability to convince, influence and inspire different audiences and on all levels, including peers, executives and board.
  • Evidence of building and shaping high-performing Design teams.
  • Ability and personality to successfully work in a high pace, rapidly-changing environment. 

#LI-Remote-All-EU-Countries #LI-WPS1

What You’ll Gain

  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)


Life at MessageBird:

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. You can learn more about our story and life as a Bird via #messagebird.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement:

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Messagebird
The world’s most innovative companies build communication solutions using MessageBird’s applications and APIs — to talk to customers over any channel, for any use use, anywhere in the world.
Cloud Computing, Enterprise Software
251-1K employees

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