Head of Design (EMEA)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

Hotjar wants to make the web a better place. We’re focused on helping product teams really understand what their end-users are doing on their websites - to help them find those parts of their sites that are hard to navigate, confusing, or just plain broken. In short, we’re helping product teams create websites that their end-users love.

Hotjar has a team of over 250 Hotjarians spread across 40+ countries—we're a fully distributed company and always have been. What better way to make sure that digital experiences improve than to work online ourselves?

Reporting to the Director of Brand, you will be responsible for developing and scaling Hotjar’s graphic and motion design efforts throughout the full marketing funnel, delivering true delight at every turn to our prospects and existing customers. Additionally, you will lead and nurture the careers of our four incredibly talented graphic and motion designers and further grow the team.

You are a design leader who blends creativity and a hunger for data, with experience in growing an expert team, excellent storytelling skills and a deep understanding of developing creative campaigns. You are deeply passionate about growing people to their full potential and excel at working cross-functionally to build and execute design strategy. You are results-driven, a big-ideas person, and are able to construct and evolve a measurement framework to connect content to business results.

The Head of Design will be a key part of our Marketing Leadership team. You will work closely with your fellow cross-functional leaders and Exec team to develop, inspire and drive our marketing strategy, brand narratives, business outcomes, and joint OKRs.

You will:

• Lead the creation of new creative campaigns that will dramatically increase our customer acquisition capabilities, whilst delivering value to our target customers.

• Lead, guide, grow, and nurture the creative chapter, our incredibly talented graphic and motion designers distributed in multiple squads in our funnel-based department structure.

• Bring joy to our team and our customers, elevate our game, and drive great work.

• Be the customer - explore the questions and challenges that current and potential customers are facing, so we know how to answer them.

• Prioritize brilliantly - be bold and move fast, be radically candid and prioritize our biggest growth opportunities.

• You will roll your sleeves up and work right there alongside your team, creating experiences that delight.