Head of Design & Creative, Square Banking

We are looking for a Global Head of Design for Square's Banking team. The Banking team was created in 2021, bringing together several financial products at Square into a cohesive suite of banking products, designed specifically for small businesses. With Square Banking, businesses can sell, save, spend, and borrow as fast as they need to. Their payments, bank accounts, and cash flow, are synced together seamlessly. When they take payments and bank through Square, everything is connected. We are adding quickly to this initial collection of financial tools as we expand internationally and you will lead a creatively diverse team as you build the brand, add features, and launch whole new products.

As the Head of Design & Creative for Banking, you will report directly to the GM of Banking and partner with your peers in Product, Marketing, and Engineering, on the Banking executive team. Your team will oversee every touchpoint of a customer's experience with Square Banking, from their first marketing or brand interaction all the way through their ongoing experiences inside the products. You will lead a diverse team of 25+, responsible for numerous functions including: Product Design (including UX writing), Brand & Marketing Creative (creative directors, art directors, designers, and writers), Research (UX and marketing research), and Design & Creative Operations to keep it all running smoothly.

As the leader for the Design & Creative team, you will create an environment where individuals are inspired to do incredible work, building trust with them and across the organization. You can hire and lead accomplished people, while also creating a space where Designers and Creatives are safe to take risks in the pursuit of differentiated work.

Additionally, you will be part of our overall design leadership team at Square and be a core driver of decisions improving the entirety of Design and Creative disciplines at Square. You will partner with other Heads of Design peers throughout Square to establish best practices and operations for the discipline.

**For consideration, please submit a link to your portfolio and any relevant passwords**

You Will:

• Manage a team of 25+ providing direction, pushing the quality of the work, and inspiring a healthy design culture
• Influence the overarching strategy for the Banking products, marketing, and team, in collaboration with executive leadership peers.
• Build relationships with team members from Engineering, Product, Marketing, and Data Science and speak to product strategy, design goals, and execution
• Drive discipline-wide conversations and create deliverables on how to improve process, operations, and tools throughout all of Square

• 15+ years of professional design experience and 6+ years leading design and creative teams
• Experience leading teams with multiple disciplines including Product Design, Brand Creative, and Research, to bring together delightful and impactful experiences for our customers.
• A background with an emphasis on innovative product design, with experience leading brand creative teams and research.
• You have led teams that have contributed to high impact and high visibility projects for your company.
• The ability to collaborate closely with Product, Marketing, and Engineering leaders to influence the product roadmap and the organizational structure.
• A diverse portfolio of work across Product and Brand that illustrates your ability to have impact and lead at the project level, product level, organization level, and company level.
• Experience establishing organization-level goals and translating them to teams across multiple products to create remarkable experiences.
• You implement and lead processes that solve difficult problems and influence across a collection of products.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.