Head of Competitive Intelligence - Product Marketing

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Product Marketing is a global team of capable, friendly, user-oriented marketers, partnering closely with Stripe’s world-class product and engineering teams.

• Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth
• Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Design, Developer Relations, and Communications to name a few
• Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch

What you’ll do

• We’re looking for a leader to oversee the Market Strategy and Competitive Intelligence at Stripe
• You’ll be a player-coach, managing a team of competitive analysts and program managers who generate competitive insights to drive our strategy and who drive our competitive content, sales enablement, and competitive programs, while also personally driving your own workstreams
• This role will work highly cross-functionally partnering closely with other Marketing, Sales, Product teams and more

Responsibilities

• A player-coach. You’re highly effective at both managing high performers and personally driving analysis and synthesis individually. You’re a great leader and do-er
• A storyteller. You have deep empathy for users, a passion for data, and keen understanding of market dynamics and are able to translate insights into succinct recommendations for what the business should do. You have excellent verbal and written communication skills
• Data-oriented. You like working with data and insights and pair that with your passion for users and market dynamics to generate actionable recommendations. You’re able to build strategic business cases or financial models to help support recommendations as needed
• Passionate about sales and go-to-market. You get energy from driving programs that help the business drive growth in the market whether sales enablement or marketing campaigns
• Organized. You are able to manage highly interdependent, complex projects and keep various work streams on track
• Ambitious and adaptable. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
• A team player. This role will collaborate with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• Develop deep, product level insights about Stripe’s market position by leveraging market data, direct market research, third party industry research, and internal data. Translate these insights into actionable recommendations for the business
• Rally cross-functional teams to act on the insights that your team helps generate. Run programs to ensure that our teams are effectively delivering on the opportunities
• Build, manage and execute strategic sales and marketing competitive programs, developing content and enablement, managing campaigns, and tracking performance
• Build our competitive metrics for success and work with cross-functional teams to get those measured and track our performance
• Be the “center of excellence” for competitive through your team, teaching the rest of the product marketing and product organizations how to do effective competitive research and enablement and maintaining the framework/repository/platform for all competitive work done at the company
• Help the business understand systems requirements to be able to build ongoing tooling required to support our market insights projects
• Manage a small but mighty team of high performing competitive analysts and program managers, while also personally delivering work that helps deliver our competitive strategy

Minimum requirements

• 10+ years of relevant work experience that can span management consulting, product marketing, market insights/competitive, corporate strategy, or product management
• 5+ years of people leadership experience
• Experience working in competitive intelligence programs
• Experience working in B2B settings and with sales teams

Preferred qualifications

•  Global company experience