Group Product Manager, Trust & Safety

About This Role

Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

Strava is hiring a Group Product Lead of Trust & Safety to lead our Trust & Safety Product Management Team. The Trust & Safety team identifies and solves the biggest problems that may put our athletes' physical and emotional safety at risk. In this role, you will have the opportunity to develop platform-wide solutions to mitigate abuse.

As the Group Lead of Trust & Safety, you will be responsible for building safety features, growing and scaling product launch processes, and shaping strategic product roadmaps and tools. You will be tasked with connecting the big-picture with the small details that make elegant and fully thought-through solutions. You will collaborate with cross-functional partners to set a broad strategic vision to prevent fraud and abuse and enhance trust. You will execute the vision by designing and implementing technical ML/AI solutions, increasing automation and working cross-functionally to address problems related to feature safety, privacy, and platform integrity.

We follow a flexible hybrid model that generally translates to around half your time on-site in our San Francisco office — roughly three days per week.

What You’ll Do:

• Develop, implement, own, and improve product features with trust at its core
• Drive best-in-class privacy and AI safety-first feature development
• Design scalable prevention and detection solutions that account for growth and product innovation.
• Collaborate with key cross-functional stakeholders to mitigate risk across a suite of products.
• Produce metrics to show the performance of the abuse prevention teams and systems for use in reporting.
• Thrive in a fast-paced environment, able to deliver within established deadlines.

You Will Be Successful Here By:

• Leading with authority and velocity. Leverage product management leadership to advocate for change with velocity in collaboration with cross functional teams while providing space for innovation to improve the athlete experience.
• Managing product development end-to-end. Use Agile or Scrum methodologies to drive projects from ideation to launch.
• Balancing priorities. Ability to prioritize features/products with input from teams across company, balancing different perspectives and priorities.
• Navigating ambiguity. Experience working with ambiguity, make recommendations to a wide range of stakeholders, and deliver results.
• Monitoring Trust & Safety trends. Identify and analyze opportunities to improve the athlete experience and drive operating efficiency to support the strategic and operational goals of Trust & Safety.
• Measuring Trust & Safety. Define KPIs and metrics to effectively measure user safety and trust factor.
• Promoting Trust & Safety education. Provide mentorship on sophisticated, high-visibility cases and projects; adapting and realigning priorities in response to emergent crises.

What You’ll Bring to the Team:

• Have 8+ years of Product Management experience, with proven Trust & Safety outcomes.
• Have a proven record of collaborating with a world-class team to build successful products.
• Are experienced with proactively addressing safety-related needs for product features and internal processes and systems.
• Are eager to work in a fast-paced, collaborative environment and amongst the ever-changing nature of scale and growth.
• Are a self starter with a sense of urgency and are passionate about protecting our users.
• Have experience with various aspects of trust, safety, fraud and abuse types in technology, media services, content and account space.

Compensation Overview:

At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

Compensation: $195,000-$237,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package, including the range specific to your location, during the hiring process.

For more information on benefits, please click here.

Why Join Us?

Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.

Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.

When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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