Group Product Manager - Food Experience

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are to make everything immediately available in your city and to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity:

Glovo is building the future of cities by enabling anyone to access the products and services available in their city on demand. Our goal is to materialise this vision and bring it to a global audience.

Based in our HQ in Barcelona, as Group Product Manager for the Food vertical, you will play a pivotal role in shaping the end-to-end lifecycle of our food customers. This includes driving customer acquisition, activation, frequency, and retention strategies. You will collaborate closely with marketing, promotions, pricing, and segmentation teams to design effective incentives that drive user behaviour. You will have an influence on the entire customer food ordering journey from signup to store discovery to search to the shopping experience. 

This role combines hands-on responsibilities with management duties. You will lead a team of 2-4 seasoned product managers, fostering their growth and ensuring they deliver their best. You will oversee the food tribe, define its vision and strategy, set clear, impact-driven goals, and take charge of hiring within this area. Additionally, this role will require you to travel to diverse markets and engage with partners, customers, and local management teams.

A key skill you demonstrate is the drive, a deep understanding of user psychology, design thinking and jobs to be done, and forming hypotheses and experiments to help Glovo win in food across its 25+ markets.

Collaboration is at the heart of your role, as you'll work closely with fellow PMs, engineers, data analysts, UX researchers, designers, and business stakeholders to build product and technical solutions that unlock strategic and sustainable growth in Glovo’s food vertical.

We're seeking someone who shares our passion for technology, simple solutions, and bold impact.

Your goals as a GPM

• Define the vision and strategy for the Food Category over 24 months.
• Distill into the semester OKR for your group by working closely with different stakeholders (general managers of countries, chief marketing officer, chief revenue officer, and other stakeholders in ads, partners, and customer support group)
• Be customer-obsessed and talk to customers regularly, and solve for their painpoints.
• Grow the orders, GMV, while balancing profitability to make Glovo the preferred app for consumers to order food online.
• Execute with speed, obsess over quality of features and relentless improvement.
• Lead initiatives that enhance activation, engagement, and reactivation along with features that will enhance the discovery of cuisines and dishes which are personalised to the user
• Improve funnel optimisation for each step of the user journey to drive metrics such as order volume, GMV, conversion rate, click-through rate, and content relevance.
• Collaborate with cross-functional teams to bring your vision to life, including marketing, partners and brands team, engineering, uxr, data science and analytics team which are part of your group.
• Mentor and guide your team to achieve excellence.

You have:

• 6+ years of relevant product experience in the e-commerce domain.
• Experience managing Product Managers.
• Proven expertise in enhancing funnel optimisation in a consumer experience product.
• Attention to detail and strong bias for action.
• A passion for leveraging futuristic trends to drive engagement.
• Strong analytical skills with a focus on data-driven decision-making.
• Excellent communication skills and fluency in English.

Experience our Glovo Life benefits:

• Attractive Salary and Enticing yearly Equity program.
• Live and work in Barcelona plus an attractive Relocation package (if applicable ;))
• Flexible working policies: unlimited time off, 2 days/week of work from home and up to 3 weeks to work from anywhere per year!
• Comprehensive Private Health Insurance
• Cobee discounts on kindergarten, transportation, and food
• Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
• Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
• Discounted Gym memberships
  
  

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Africa, and Asia.

For additional information on Glovo, please visit  https://jobs.glovoapp.com/en/careers