Group Product Designer (f/m/x)

ABOUT US

At Ada, we envision a world where everyone has access to the healthcare they need. In one of the biggest challenges facing the world, we pioneered a new form of artificial intelligence, combining medical knowledge with intelligent technology to empower millions of people to better understand their health. We’re proud to support medical doctors and work with leading health systems and global non-profit organizations. We’re a diversely skilled team representing 50 nationalities, and we’re growing rapidly to achieve our global ambitions for the future of health. This is just the beginning.

ABOUT THE ROLE

As part of our growth, we are looking for a Group Product Designer to drive and oversee Ada’s product design and user research strategy across the company and provide sound strategic guidance, vision and direction to our user experience within the organization. 

As a senior leader driving customer obsession, you will be part of our Product Leadership Team and actively contribute to the product strategy and vision of the company. You will lead a team of product designers and user researchers who are passionate about customer-focused products, and closely collaborate with Product, Engineering and Medical to ensure a world-class experience.  

WHAT YOU WILL DO :

• Drive and oversee Ada Health’s user experience (Product Design & UX Research) strategy and vision in alignment with the overarching product and technology roadmap based on profound craft and industry experience
• Maintain company-wide oversight of Ada’s user experience by providing strong design & UX(R) craft leadership, establishing and improving team processes, and outlining global standards and guidelines
• Manage, lead and develop a team of experienced product designers who all lead different product areas, and an User Research Lead in order to enable business impact, product innovation, tight collaboration and strong alignment
• Lead hiring, performance management, and professional development of the design, and user research teams with the support of our People Business Partner, and maintain a strong emphasis on strong team culture and collaboration
• Take accountability for ensuring language translations of Ada products, across teams, while building a UX copywriting team
• Support shaping the product vision of the company as part of the Product Leadership Team by ensuring the UX view is heard and initiatives are well-integrated  and advocating for a world-class user experience and product innovation
• Collaborate with senior stakeholders across the company to provide strategic guidance and understanding about our user experience and our design & research standards and quality goals 
• Partner with cross-functional teams and develop a strong collaborative relationship with key stakeholders across the company, and maintain a strong focus on ensuring the effective integration of the Design & UX department with other areas of the company

WHAT YOU WILL BRING :

• Minimum of 10+ years of experience in Product Design, and a minimum of 4+ years experience as a Director of User Experience (Design & UX Research) 
• Demonstrated success in developing and implementing a comprehensive design & UX strategy that is both aligned with and supports the current and future business goals and overall product roadmap
• Knowledge of healthcare in the US and experience of working in it
• Experience working in a variety of environments (B2B, B2C, B2B2C) and understanding their differing ecosystem needs is an asset
• Experience of co-designing with client or partner stakeholders in a B2B2C setting
• Extensive people management experience with a proven record of managing, developing, guiding and scaling a multi-disciplinary team of designers and researchers within a dynamic and collaborative environment
• Strong stakeholder management skills with all levels of an organization, especially Product, Engineering (and Medical)
• A high degree of comfort calling out risks, challenging existing norms, and driving healthy debate
• Excellent collaborative and influencing skills with a focus on building and maintaining trusted relationships throughout the organization, and reaching an alignment with key stakeholders
• Demonstrated a very high level of integrity and trustworthiness and have high ethical standards
• You have an entrepreneurial mindset and thrive when building things from the ground up combining strategic and tactical capabilities

WHAT'S AWAITING YOU AT ADA :

• Join our global health mission to improve health of billions of people around the world
• Work in an international environment (55+ nationalities) and with real doctors
• Work with cross-functional & diverse teams of smart, purpose-driven peers
• Work wherever you feel most comfortable – home, office, or a bit of both
• Receive financial support to help set up your home office space 
• Enjoy your country specific vacation days to unplug, rest and recharge
• Maintain a healthy work-life balance with our flexible working hours and locations
• Keep fit with discounted Urban Sports Club or Class Pass memberships
• Meditate your stress away with free Headspace subscription
• Learn German with our virtual German classes 
• Meet and collaborate with colleagues via community days, virtual coffee chats, company parties, team celebrations

CONTACT

If you have any questions, please feel free to contact us at [email protected].

Please note that we do NOT accept applications sent via email. All applications need to be completed using the online form.

All your information will be kept confidential according to GDPR guidelines.

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