Fertility Benefit Design Manager
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
- Fortune Change the World (2024)
- CNBC Disruptor 50 List (2022, 2023, 2024)
- Fortune Best Workplaces for Millennials (2024)
- Fortune Best Workplaces in Health Care (2024)
- TIME 100 Most Influential Companies (2023)
- Fast Company Most Innovative Companies (2020, 2023)
- Built In Best Places to Work (2023)
- Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
- Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
- Fast Company Best Workplaces for Innovators (2022)
- Built In LGBTQIA+ Advocacy Award (2022)
We’re seeking a Benefit Design Manager to join our Client Operations team and play a central role in supporting Maven’s growth by enabling exceptional benefit design and delivery for our clients. This role will ensure that Maven’s fertility and family building benefit offerings are strategically designed, operationally feasible, and clearly communicated to prospective and current clients. Reporting to the Senior Director of Fertility Program Strategy, the Benefit Design Manager will collaborate cross-functionally with Sales, Marketing, Client Success, Product, Operations, and Clinical Outcomes to deliver high-impact, tailored benefit programs for Maven’s clients and members.
As the Benefit Design Manager, you will:
- Support benefit program design by tailoring Maven’s offerings to address client-specific needs and market benchmarks.
- Partner with Sales and Marketing to develop and refine pitch materials, train sales teams on benefit programs, and act as a subject matter expert (SME) both behind-the-scenes and in client meetings.
- Participate in prospective client and broker/consultant meetings, articulating Maven’s value proposition and responding to benefit-related technical questions.
- Respond to technical and complex benefit design questions during RFPs and follow-up discussions, including compliance-related topics, ensuring Maven’s offerings are clearly and accurately represented.
- Support new client implementations by advising on plan design decisions, documenting benefit requirements, and ensuring accurate setup and member communication.
- Provide benefit design support for Maven’s fertility benefits clients, serving as a subject matter expert for existing clients by partnering with Maven’s Client Success team to attend QBRs, address ad hoc requests for benefit analyses, and ensure ongoing alignment of program design with client goals.
- Provide continuous feedback to Product and Product Marketing teams to inform our benefit program roadmap and refine Maven’s differentiated value story.
We’re looking for you if you have:
- 4–5 years of experience in benefit design, health & benefits consulting, or implementation at a health plan, TPA, or fertility benefit vendor.
- A strong understanding of fertility and family-building benefit design, including coverage models, eligibility, compliance, funding approaches, and ecosystem integration.
- Client-facing experience, with the ability to communicate complex benefit concepts clearly to diverse audiences.
- Exceptional written and verbal communication skills.
- Strong attention to detail and commitment to quality, ensuring that all deliverables—from client presentations to internal documentation—are accurate, polished, and error-free from start to finish.
- A collaborative working style, with curiosity about the evolving fertility and family-building benefits landscape.
The base salary range for this role is $119,000 - $140,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Fertility Benefit Design Manager position?The suggested salary for this job is $119,000 - $140,000
- Is telecommuting possible for this job?Yes, telecommuting is possible for this job
