Experience Design Manager - Commerce

Are you a strategic design leader who can bring teams together to solve complex problems and get stuff done with an eye for quality? If so, we have an extraordinary opportunity for you to work as an experience Design Manager on our Commerce Experience Team base out of Sydney. Our team partners creatively and strategically with a cross-functional team of product managers, marketers, engineers, analysts, and designers to help build and improve the experience of our customers as they purchase Atlassian products (like Jira, Confluence, Bitbucket, Trello, and others) and manage their subscriptions and billing with us. We also partner with our Field Sales and Finance teams to create processes and tools to enable them in working with our customers and company. 

Atlassian is one of the fastest growing software companies in the world, with millions of users across our products. We're making a substantial investment in experience design, endeavoring to make Atlassian products and services essential for all teams. We're growing our global design team and searching for diligent, energetic design leaders to help us.

- Owning the vision and strategy and delivering the user experience in our buyers' journeys, billing and subscription management experiences, and internal systems

- Experimenting, testing, and optimizing to create a delightful, frictionless and tailored end-to-end experience in partnership with our Buyer Experience and Platform teams

- Aligning on a shared vision across the company and driving toward project execution

- Partnering with teams across Atlassian to make it simple and clear to be a customer of Atlassian

As an Experience Design leader, you'll be deeply involved in the entire design process from helping define vision, facilitating decisions, overseeing quality - ultimately it’s about crafting an amazing experience for our customers! You’ll also be the primary contact for design and content questions as you help your teams define the long-term vision and execute with outstanding quality. You will work with several managers, lead product designers, and content designers, to craft an extraordinary experience for new and existing Atlassian customers. 

As a member of our design leadership team, you will collaborate with other design managers, lead designers, and other partners to set the experience vision for the commercial experience of Atlassian’s existing and new customer base.

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.