Director, Product Management

About Us:
We’re on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. Operating at massive scale with trillions of data points per day we enable seamless collaboration and problem-solving among Dev, Ops, and Security teams at thousands of companies globally. Our culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

The Opportunity:

As a Director of Product Management, you will lead a team of product managers and collaborate closely with engineering to drive the development of innovative solutions that address complex customer challenges. You’ll play a critical role in shaping the vision, strategy, and roadmap for key parts of the platform while managing and mentoring a high-performing product team.

You will oversee products that operate in highly distributed, dynamic environments, requiring sophisticated problem detection and resolution capabilities. Your work will directly impact how teams respond in urgent, high-stakes situations and ensure that our products deliver meaningful value to a broad range of users.

In a competitive and fast-moving market, your leadership will be essential in maintaining a differentiated and innovative position through deep customer empathy, strategic execution, and a strong product vision.

You Will:

• Develop a deep understanding of our customers, market landscape, and competitive dynamics
• Lead and grow a significant line of business, driving product strategy and delivering measurable outcomes
• Partner with Product, Engineering, and Design to develop compelling roadmaps and deliver world-class solutions
• Manage and develop a team of PMs, including both individual contributors and people managers
• Drive recruiting efforts to attract top-tier product talent
• Collaborate cross-functionally with Sales, Marketing, Customer Success, and other stakeholders to drive adoption and ensure customer satisfaction
• Foster a culture of excellence, inclusion, learning, and collaboration
• Elevate the practice and impact of Product Management across the organization

You Are:

• An experienced leader in Product Management, ideally at a SaaS company with strong sense of Infrastructure monitoring and an obsession with solving customer problems to grow the business
• You have either worked as an engineer previously or have extensive technical knowledge to be able to discuss technical concepts with customers and internally
• You have Bachelor's Degree in Computer Science or Engineering or equivalent experience
• You have excellent verbal and written communication skills and the willingness to present and defend your ideas to both technical and non-technical audiences
• You are customer-minded with a high quality standard for the product to be delivered

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture