Director, Product Design

What we’re looking for

We’re looking for a Product Design Director with experience modernizing complex experiences and a passion for design that drives business outcomes. Reporting to the VP of Research and Design, your team will be responsible for a major redesign of our core survey authoring experience, our new Forms offering, and use-case-based Market Research Solutions. 

What you’ll be working on

• Attract, develop, and retain a diverse, world-class team with a strong sense of purpose and belonging; provide guidance, mentoring, and coaching to ensure the team is performing at its best
• Create, drive, and execute on a strategic vision to reimagine the core survey authoring experience, which can be executed in incremental phases that drive real customer value.
• Focus on the customer journey end-to-end, from survey creation through analysis, partnering with the teams responsible for other key flows to ensure a cohesive experience. 
• Use experimentation, customer feedback, and data-driven insights to shape the experience strategy and deliver high-impact design work.  
• Provide strong representation for design and customer experience with Product and Engineering counterparts.

We’d love to hear from people with

• Experience leading complex application product design efforts, both as a designer and manager
• A proven track record of hiring and growing designers at all levels
• Ability to create products customers love and drive business outcomes incrementally
• Strong leadership presence with the ability to build relationships, evangelize design, and influence at all levels of the organization
• Experience bringing disparate experiences together into a unified platform
• Stay up-to-date on design trends and best practices in the creation tools and product-led growth space

The base pay provided for this position ranges from $201,960 / year - $303,600 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

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