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Attentive

Director, Product Design (Privy)

Health insurance
Asynchronous work
Tuition reimbursement
Employee discount programs
This job offer is closed.
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About Attentive: 
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Privy, an Attentive company, is the email marketing platform for Shopify & Wix stores that need the tools & coaching to grow from $0 to $1 million in sales. We're the #1 reviewed sales app in the Shopify app store, and to date 500,000+ small e-commerce brands around the world use Privy-- and we've helped them generate $6 billion in sales so far. Our mission is to provide the tools, education, and support small e-commerce brands need to grow their online stores and build thriving businesses.

We were named an Inc. 5000 fastest growing company (3 consecutive years!), and a Built-In Boston Best Place to Work. 

And guess what? With our recent acquisition by text marketing leader, Attentive, we're not slowing down any time soon! We've got the feeling of a small team with the resources of a large company, with a bright future ahead of us.

Overview

  • We’re looking for a hands-on design leader with experience mentoring and growing a team to head Product Design at Privy. As Director of Product Design you will be directly responsible for design for one of our sprint teams, drive the vision, strategy, and execution of product design overall , and manage, mentor, and grow our design team to execute on our product roadmap.
  • Reporting to our VP of Product, you’ll work collaboratively to foster an empathetic and data-driven design culture. 
  • The ideal candidate enjoys splitting their time as a hands-on Principal Designer and building a high performing design team, with prior experience managing a small team of designers. They have shipped complex digital products to large user bases with a demonstrated impact to the customer. They are a strategic visionary, but are also extremely comfortable diving into the day to day. 

You @ Privy (an Attentive company)

  • You’ll lead the development of the long-term vision and quarterly goals of the Product Design team.
  • You’ll own design projects end-to-end, from ideation and research to pixel-perfect execution for new and existing products and features.
  • You’ll lead, mentor, and support a growing product design team.
  • You’ll seek out quantitative and qualitative data to make informed design decisions, influencing the product roadmap and improving the user experience.
  • You’ll partner closely with Engineering and Product Management to build and ship experiences that delight our users.
  • You’ll partner with Product and Engineering leadership to ensure a seamless product development process from discovery to launch.
  • You’ll develop a customer research program to unlock continuous customer discovery You’ll guide the evolution of Privy’s visual language and use

Skills & Qualifications

  • 7-10 years of related professional experience leading innovative design initiatives and strategic engagements on consumer or SMB experiences.
  • Experience leading high-performing teams to deliver excellence. 
  • High proficiency with prototyping and visual design software, including Figma.
  • A portfolio that demonstrates experience and depth in the field of design strategy, UX and creative execution in digital products.
  • Thrives in a fast-paced, high-energy environment, with an entrepreneurial ownership mentality.
  • Ability to design solutions in a collaborative manner, seek feedback and empower others on your team.
  • Unafraid to ask questions and communicate effectively and openly, working across teams and directly with department heads.
  • An excellent communicator and influencer who can work well with various groups and levels of the organization.

Benefits & Perks

  • Medical, Dental, Vision Insurance (2 of our plans are $0 premium cost to employees!)
  • Life Insurance - Attentive pays for life insurance equal to 1x your salary (through Anthem)
  • Daily lunch delivery stipend
  • Yearly professional development stipend 
  • One time fitness equipment stipend
  • Monthly fitness stipend 
  • 100% remote work as well as WeWork memberships for those who prefer an office
  • Up to 18 weeks New Parent Leave with 100% pay


  • #LI-HL1 #LI-remote
Attentive is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it - values like Integrity First, Listening & Cultivating Discussion, and Default to Action. We believe in embracing “self” and that our true strength lies in the diversity of our employees. For this reason, applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Attentive
Attentive is the most comprehensive personalized text messaging solution. 99% open rates, 30%+ click-through rates, and 25x+ ROI.
Website
Industry
Marketing Automation, Messaging
Founded
2016
Size
1000+ employees

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