Director of Product Operations

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At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We're seeking a visionary Director of Product Operations to drive operational excellence and scale our product organization. In this pivotal role, you will be the connective tissue between product, engineering, and go-to-market teams, ensuring we deliver exceptional value to our customers through our unified data and AI platform.

Key Responsibilities:

• Lead and mentor a team of product operations specialists, fostering a culture of customer obsession and data-driven decision-making

• Analyze and synthesize data from multiple sources, including customer and partner feedback, product usage, and adoption metrics

• Develop and maintain user-friendly systems, reports, and dashboards to surface key metrics and trends to stakeholders

• Partner with Product Management, Engineering, and Field teams to close the feedback loop and build a cohesive customer story

• Influence product and engineering decision-makers to deliver the best possible customer experience

• Organize the measurement of key results for annual objectives and communicate progress to department stakeholders

• Implement process improvements to optimize product operations, reducing costs and improving efficiency

• Drive operational rigor across the product lifecycle, from ideation to launch and beyond

• Oversee the product roadmap and release management processes, ensuring timely and high-quality delivery of new features

Qualifications:

• 10+ years of experience in product operations, business analysis, or related roles in high-growth technology companies

• Proven track record of scaling product operations in a fast-paced, data-driven environment

• Strong analytical skills with proficiency in SQL, Python, R, or Scala

• Experience with data visualization solutions such as Tableau, Salesforce, PowerBI, or Data Studio

• Deep understanding of the data and AI landscape, including lakehouse architecture and modern analytics platforms

• Excellent communication and presentation skills, with the ability to distill complex analysis into clear messaging

• Experience leading update syncs with strong preference for Agile/Scrum/JIRA experience

• Entrepreneurial, "can-do" attitude with the ability to make an impact in a start-up environment

Benefits:

• Comprehensive health coverage including medical, dental, and vision

• 401(k) Plan

• Equity awards

• Flexible time off

• Paid parental leave

• Family Planning

• Gym reimbursement

• Annual personal development fund

• Employee Assistance Program (EAP)

If you're passionate about operational excellence, driving innovation, and making a significant impact in the data and AI industry, we want to hear from you. Join us in our mission to simplify and democratize data and AI for organizations worldwide.