Director of Product Marketing: Email and Productivity Solutions

Location: Santa Clara, CA | Kirkland, WA | Austin, TX

This position is not eligible to be performed in Alaska, Colorado, Mississippi, North Dakota, or the Virgin Islands.

At GoDaddy, we’re on a mission to empower everyday entrepreneurs around the world to setup and grow their ideas and businesses. We do that by developing extraordinary products and services, packaging them up together and merchandising them with clear message that resonates. For this role, we’re looking for an experienced, strategic individual to help lead our professional email JTBD and incubate new potential onramps and offers for our subscriptions.. 

For the professional email JTBD, entrepreneurs need solutions to communicate professionally with vendors, customers and more. You’ll help provide strategic input and hypothesis to achieve or business growth goals in this area for both our Microsoft and Open Exchange offerings. You’ll work on positioning, packaging, lineup strategies, messaging and more.

GoDaddy subscriptions is an initiative that helps our customers get started with growth solutions and your priority will be to size opportunities and work hand-in-hand with GoDaddy members across product management, marketing, site merchandising, the analytics team and more. You'll have the opportunity to conduct competitive analysis, uncover market trends and customer needs to create personas, develop packages, build compelling messaging and play a key role in crafting a fanatical experience for customers. 

You’ll report directly to the Director of Subscriptions who reports into the Senior Director of Product Marketing.

What you'll get to do...

• Customer insights – Using both quantitative and qualitative measures, you'll become an expert on our customers and our Independent audience. You'll uncover critical customer insights, synthesize them, bring them to life internally and ultimately use your knowledge to prioritize opportunities that our product roadmap and strategies across all levels of our global organization. 
• Market intelligence – Setup success metrics, define competitive sets and conduct regular competitive analysis on our key competitors, their value props and their business models. As you reverse engineer their competitive moves, you help build our differentiation strategy. 
• Product positioning – Craft differentiated positioning for our product and services for start-up or established customers. 
• Messaging Development – Build differentiated, breakthrough customer-facing messaging and stories that brings our value propositions to life. You'll develop messaging strategies and use a variety of messaging types and hypothesis that help drive conversion and performance across the customer journey. 
• Strategic Growth input – Provide strategic inputs on customer targets, product value propositions, and key RTBs (reasons to believe) to the growth, lifecycle and brand marketing teams.
• Pricing and packaging - develop strategies to developing compelling pricing and plan tiers that make sense to customers and achieves business goals 
• Cross-functional leadership - Develop and build strong, positive relationships with product, marketing, and operations leaders across GoDaddy. 

Your experience should include...

• You’ve got a growth mindset and have a bias for action 
• You’ve worked with tech product teams before and understand subscription and/or freemium business models 
• Motivated at the thought of championing small businesses and you've built deep empathy with past customer groups, turning insights and into action. 
• Partner well with other teams and know what it means to join forces 
• 10+ years of product marketing experience with first-hand experience crafting packaging and pricing strategies 
• Proven ability to develop simple, powerful messaging 
• Desire to operate at strategic level while able to drive executional excellence 
• Excellent written, presentation and verbal communication skills, including the ability to communicate complex concepts clearly and simply 

We've got your back... Enjoy our many benefits (My Wallet), including paid time off, 401k, equity grants and parental leave. Join one of our employee resource groups (Culture). Continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.) 

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected].

 GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.