Director of Product Management Personalization and Community

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why Business Insider named us an ‘enterprise startup to bet your career on”! #WeAreBlushing

All full-time regular employees will be eligible for the following benefits:

• Workato Stock Options at one of Silicon Valley’s fastest growing startups

• Health benefits: Medical, dental, vision for yourself and covered dependents/domestic partners

• Pre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits

• Company-paid life insurance and short/long-term disability insurance

• Paid maternity/parental leave benefits for new parents

• Enhanced employee assistance program for mental wellness

Responsibilities

We are looking for a Director of Product Management Personalization and Community. This is a remote role, and candidates based anywhere in USA, Russia, Portugal, Barcelona or Singapore are welcome to apply! In this role, you will be responsible to:

• Lead our efforts in creating the largest Automation Community.

• Ensure that we have the right content in the right places to help users find, explore, and create automations.

• Own and define the Content & Experience roadmap in collaboration with teammates to help our customers engage with our curated collection of automations.

• Explore and develop user experiences that increase engagement and community leveraging the Workato community recipes

• Assess opportunities to add high-quality, curated automations into our community in collaboration with Marketing

• Manage and be accountable for Product Management of Automation Community, and ensure alignment and drive collaboration with other teams

• Drive the overall content product roadmap primarily focused on end to end experiences, content creation, and user acquisition

• Contribute to the strategy development process through the proactive contribution of well-developed opportunities and proposals

• Identify and manage product dependencies within and across teams and potential impacts due to strategic and development decisions; drive dependency resolution

• Engage with customers, partners, and ISVs, along with product ambassadors from across Workato to prioritize the future of work automation

• Promote a highly collaborative, customer-centric, data-driven culture that challenges norms with a bias to action; support diversity of thoughts, experiences, and approaches to solve issues

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s Degree in Design, Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles

• 7-10 years experience in technology product management environments

• MBA a plus

• Experience building and shipping products that span the enterprise and consumer needs across a range of business scenarios

• Visual content expertise in large scale user communities

• Having the skills and demonstrated experience growing businesses via content-centric user experiences

• Experience leading remote teams

• Have proven experience translating vision into an actionable product strategy

• Understand the principles of Product Development and have a proven track record in delivering products

Soft Skills / Personal Characteristics

• Have a passion for the potential of visual communication and prior exposure working with product teams in a visual content related space

• A desire to work hands-on with cross-functional teams (Engineers, UX Research, Design, Data Analyst, Marketing, and Sales) when necessary

• Have a customer mindset approach

• Are able to display rational vs. emotional thinking on how to collect, organize and analyze information

• A skilled communicator: can distill complex ideas to make them universally understandable, have attention to detail, and are willing to explain things to others

• Have the ability to identify risks and make them quickly visible to support a transparent and highly collaborative environment

• Understanding of the broad SaaS and PaaS landscape, product marketing and go-to-market strategies

• A sense of humor, and grace under pressure