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Kong

Director of Product Management, Observability

Full-timeProduct Manager$165,000-$219,000*
Remote US
Please let Kong know you found this offer on WeLoveProduct as a way to support us 🫶
Kong powers trillions of API transactions for leading organizations globally. Kong’s products make connecting APIs and microservices easier and faster than ever. 

Kong is a Series D company, backed by some of the world’s most respected VCs, including Index, CRV, and Andreessen Horowitz. 

Why will you enjoy this new opportunity?

Konnect is a SaaS platform that enables developers to manage APIs at scale. It empowers developers to efficiently publish, consume, secure, analyze, and manage APIs and services across modern and legacy applications on any cloud, platform, protocol, or architecture. We are an API & cloud-first company with a hyper-focus on customer experience to enable the next generation of user experience through an API-connected world.

For this role, Kong is pursuing an experienced Director of Product Management to lead our debuggability and observability capabilities to enable our customers to safely operate Kong Gateway at scale and reduce the MTTR of operating their mission-critical applications.

Why should you want to work at Kong?  

Market Opportunity 
We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year-over-year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Building Great Products - Learn why the world's largest companies love our tech!
Over 250m+ downloads of our open-source API gateway!  Over 60k+ stars on GitHub between Kong API and Kong Insomnia!

What You'll be Doing:

  • Craft and execute a product roadmap focused on debuggability and observability of Kong Gateway through the lens of Konnect, our SaaS platform.
  • Develop user experiences that provide intuitive access to deep insights and API analytics.
  • Partner closely with customers to understand their operational SRE needs and refine product offerings.
  • Collaborate with engineering, design, and marketing teams to bring new features to market.
  • Establish Kong as a leader in API gateway observability, ensuring our solutions are competitive and innovative.

What

  • 10+ years of software product management experience, preferably with strong background in SaaS and cloud-based products.
  • Proven expertise in the fields of debuggability, observability, or similar areas within software development OpenTelemetry.
  • Familiarity with leading observability tools such as Datadog, Honeycomb, Prometheus, Grafana, Elasticsearch, Kibana.
  • Exceptional communication skills, capable of articulating complex technical concepts to a diverse range of stakeholders.
  • Adaptability and agility in a fast-paced and evolving technology landscape, with a keen eye for emerging trends and technologies.

What is leadership like for this role? What is the structure and culture of the team like?

  • The hiring manager for this role is Ross Kukulinski, Vice President of Product Management. The Konnect team is made up of individuals with diverse backgrounds who are excited about delivering a new SaaS offering to enable Kong’s customers to operate, scale, and manage APIs in today’s modern application world.
  • If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. The typical base pay range for this role in the USD is 238,825 - 269,960.

What is a Konger?

We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. 

We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. 

We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. 

We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.

Kong Core Values:

COURAGE & WHO WE ARE
Our company values are the foundation of our success. They guide our decisions, our interactions, and our objectives. From recruiting, onboarding, performance management, training, interactions, and more, our core values:

We are CUSTOMER CHAMPIONS. Customers are everything, we put them at the center of everything we do. We are all empowered to make an impact.

We are OWNERS. We are drivers, not passengers and own the quality and outcomes of our work.

We are UNSTOPPABLE. We work with purpose, obsession, and grit. It takes muscle to do hard things and doing hard things builds muscle.

We are REAL. We are genuine, principled, and confident without arrogance. Show respect and kindness, especially in tough moments.

We Are ACCELERATORS. We prioritize speed, iteration, and results.

We are GLOBAL. We work together from anywhere to achieve our common goals. Our differences make us stronger.

We are EXPLORERS. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.

About Kong:

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. 

83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Director of Product Management, Observability position?
    The suggested salary for this position is $165,000-$219,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Kong
Kong is the cloud connectivity company for API & Microservice management. Our platform unifies API gateway, Ingress, and Service Mesh in one developer solution.
Website
Industry
Cloud Computing, Cloud Data Services
Founded
2017
Size
251-1K employees

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