Director of Product Design, Platform

About the opportunity

We’re looking for a Director of Product Design who is passionate about supporting the growth of our design team and developing our platform to support our scaling portfolio of products. In this role, you will help set the strategy for our core UI (analytics offering, shared experiences, and design systems) and product platform (the services that connect and power our products). You’ll also partner with other leaders to build highly leveraged products that enable thousands of companies, including ours, to build engaged and high-performing teams.

If you see the potential of how delightful people management tools can transform a business, this role is for you:

• As a manager, you will be responsible for helping to scale the Product Design team, its culture, and its operations through this exciting chapter of Lattice’s growth. You’ll also be expected to support, coach, and help grow the team’s members into the next generation of design leadership at Lattice.
• As a design leader, you will be responsible for partnering with Research, Data, Product, and Engineering to establish a multi-year vision and strategy for building a platform that’s robust, cohesive, and reliable. You’ll also be expected to set new levels of excellence for craft and execution, and chart a course for your team to get there.
• As a senior member of EPD, you will be expected to partner with Engineering and Product leadership across our organization to ensure we are developing our suite of products on common primitives with high degrees of product interoperability.
• This role is excellent for leaders who excel at establishing clear working models, relationship building, and systems thinking. This role will report to our SVP of Design.

What we’re looking for

As a note, even if you don’t feel your experience covers everything listed below, we still encourage you to apply! The goal of this job posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.

4+ years of experience managing Product Design teams.

• You have excitement for building up teams. You enjoy hiring and tuning the process to identify talent from diverse backgrounds.
• You are employee-focused: you care deeply about the people on your team, helping them to achieve their personal and professional goals, and enabling them to do the best work of their lives.
• You have an eye for what great design looks like and can work with Designers, Researchers, and their cross-functional partners to deliver.
• You’re quick to identify opportunities for improving team operations/efficiency and approach change management with empathy and timeliness.

You have experience establishing a vision and strategy that help to shape the future of the business.

• Ability to communicate design's potential impact on business outcomes.
• Ability to partner with Research to identify UX opportunities, then work cross-functionally to influence strategy at the product and platform level.
• Mastery in solving unstructured problems that have many dependencies and may have lengthy timelines. You are comfortable with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it.
• Ability to define and communicate clear expectations for excellence, then chart a course at the product and platform level.
• Preferably, you have professional experience with multi-product, B2B SaaS platforms.
• Preferably, you have professional experience leading a platform, design system, or foundations team, and can anticipate scaling challenges before they become a problem.

You’re a great communicator, collaborator, and facilitator.

• You're a compelling and confident storyteller.
• Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges and enumerating tradeoffs.
• You effectively organize and lead discussions/rituals that build relationships, facilitate better collaboration, and ultimately improve the product and team culture.

Why join our Design & Research Team?

We're a passionate group of people who are dedicated to growing together. Currently ~25, our org spans Brand Design, Content Design, Product Design, and Research.

You can learn more about us on our Notion page! It covers who we are as individuals, some of our recent work, how we commit to DE&I, and most importantly — the rituals and rhythms we've invested in as a team to grow as craftspeople and just… people. You can also learn more about how we work on our team website.  

Why Lattice?

• We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
• The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
• Partner with 5,000+ companies around the world to make sure their employees are engaged and performing at a high level
• A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
• Competitive salary, equity, and benefits
• Centrally located FiDi offices in San Francisco and New York
• Flexible vacation/time-off policy

#LI-remote

The estimated annual cash salary for this role is $215,000 - $300,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.