Director of Product Design, Personalization

YOUR MISSION

The Personalization product pillar at MURAL has the mission to help members create a personalized space for collaboration through content discovery, content management, and collaboration insights. We’re looking for a seasoned leader to join the leadership team of the Personalization pillar and oversee the design function.

As a Director of Product Design for Personalization, you will:

• Collaborate closely with counterparts in product and engineering to define the product experience strategy and vision for the Personalization pillar.
• Recruit, grow, lead and retain a diverse and inclusive team of product designers in applying principles of design thinking to create and deliver engaging and high quality experiences that lead to desired outcomes.
• Translate business goals into innovative, creative and engaging product experiences and establish goals and target metrics that design decisions can be mapped to.
• Ensure appropriate and actionable user research is being conducted across all phases of the product development cycle and that design solutions are based on these insights.
• Lead the product designers in a motivating and supportive manner and keep the team on top of the latest UX techniques and tools.
• Build strong partnerships and work collaboratively with product teams to launch new features and evolve existing ones based on an understanding of customer needs, business objectives and technical constraints.
• Work with other design leaders to establish and promote a vision for the future of design at MURAL.

YOUR PROFILE

• 10+ years experience designing exceptional experiences with at least five years leading design teams, ideally in enterprise software, SaaS, or B2B products.
• A proven track record of hiring diverse teams, developing talent, and leading with positivity and inspiration.
• Excellent practical knowledge of human-centered design methodologies and usability principles.
• Experience facilitating activities to gather insights on user needs and goals and conducting user research.
• Ability to collaborate successfully with teams across the organization.
• Experience finding simple, innovative solutions for complex problems.
• Excellent verbal, written, and visual/presentational skills.
• Ability to articulate design decisions and advocate for the user.
• Experience with Agile methodologies.
• An insatiable curiosity and love of experimentation and vision setting.
• Deep empathy for the people you work with, design for, and lead.
• Passion for great design that is grounded in qualitative and quantitative insights and an appreciation for the details.
• An understanding that feedback is a gift.
• A love of design craft.
• Preferred: Experience designing data / ML-powered products, data visualization products, and/or content discovery products

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