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Founded in 2018 in Dublin by experienced security engineers, Tines makes enterprise automation simple. Security and operations teams are too often stuck doing manual, repetitive tasks, and we want to change that. Tines is an automation platform designed to allow anyone to automate any manual task, regardless of complexity. No apps, plugins, or custom code required. With 1,000+ template options for common security actions, Tines is power and simplicity through direct integration with your existing tools.

Now a well-funded, early-stage start-up, Tines is backed by some of the world’s most respected investors and trusted by the world's leading security teams to streamline security automation work. We’re scaling quickly and building our team for the journey. We guarantee lots of challenges, growth and learning as well as the opportunity to be part of a world class team.

We’re hiring a Design Researcher to help design the future of automation at Tines. As part of our design team you will collaborate closely with other designers, our Customer Success team and Engineering to identify opportunities to continuously improve our product and delight our customers. As an early team member you will have the opportunity to have an influential voice in shaping our product and company culture. You can work fully remotely from anywhere within the Eastern US Timezone, and also make use of our office space in Boston as much as you want. 

We’ll provide a MacBook Pro, an Apple Studio Display, and more to ensure you have the best tools for the job.

What you will be doing

  • Lead research efforts to deepen our understanding of our customers and inform product strategy
  • Collaborate with leadership to determine how to best leverage research at Tines
  • Elevate the perspective of our product team
  • Foster a team culture of involvement in user research
  • Democratise research beyond the product team
  • Play a pivotal role in building research as a core competency of our product development process
  • Help define both long-term strategy and short-term tactics
  • Collaborate with Data & Analytics team to better understand user behavior and needs
What you bring with you: 
  • You use a variety of research methods including qualitative interviews, surveys, workshops and usability testing
  • Can lead impactful research initiatives in a fast paced early stage product
  • Hands on from planning, recruiting, analysis and insight delivery
  • Make sure the right research questions are asked
  • Be the voice of the customer continuously advocating for our users
  • Have excellent written and verbal communication skills
  • You can tell a compelling story and are skilled in articulating your work, process and decisions to stakeholders

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Tines
The world’s best companies – from startups to the Fortune 10 – trust Tines with their mission-critical security workflows.
Augmented Reality, Enterprise Software
51-250 employees

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