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Dropbox

Design Researcher, Activation

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Role Description

Our Research & Design team craft delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.
As a member of ourResearch & Insights team, you will partner with a cross functional team to create a simple, easy to use, and best-in-class experience for our users across the Dropbox family of products, while identifying new areas of opportunity to create a more enlightened way of working. You’ll have the opportunity to influence product direction and address unmet customer needs in this exciting role.

Responsibilities

  • Identify research needs in partnership with product teams
  • Design, plan, and execute research that impacts product team immediate roadmaps and longer term strategies
  • Implement multi-method research studies that incorporate both qual and quant methodologies
  • Adapt research process and practices to the growing needs of the organization
  • Advocate and guide strategy for design and product direction
  • Collaborate closely with UX research, product management, design, data cience, and marketing to evaluate user experiences
  • Understand user needs and uncover product opportunities
  • Socialize research in innovative and engaging ways

Requirements

  • 6+ years of UX-related work experience
  • Broad experience with a wide variety of research methods applied across the product development process
  • Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
  • Clear, compelling presentation and communication style
  • Experience driving and supporting rapid research in a scrappy environment
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Dropbox
Dropbox is a file hosting service operated by the American company Dropbox, Inc.,
Website
Industry
Collaboration, Enterprise Software
Founded
2007
Size
1K-5K employees

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