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Role Description
Our Research & Isights team craft delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.
As a member of our Research & Insights team, you will partner with a cross functional team to create a simple, easy to use, and best-in-class experience for our users across the Dropbox family of products, while identifying new areas of opportunity to create a more enlightened way of working. You’ll have the opportunity to influence product direction and address unmet customer needs in this exciting role.
Responsibilities
- Identify research needs in partnership with product teams
- Understand user needs and uncover product opportunities, strategy and vision in a very ambiguous and future-focused space
- Design, plan, and execute research that impacts product team immediate roadmaps and longer term strategies
- Implement multi-method research studies that incorporate both qual and quant methodologies
- Very comfortable scoping, planning and executing foundational and generative research
- Advocate and guide strategy for design and product direction
- Collaborate closely with research & insights, product management, design, data cience, and marketing to evaluate user experiences - triangulation of data / insights are critical to this role’s success
- Socialize research in innovative and engaging ways
Requirements
- 6+ years of UX-related work experience
- Broad experience with a wide variety of research methods applied across the product development process
- Comfortable with quant methods, specifically surveys, data analysis, benchmarking etc.
- Comfortable with research and planning related to pricing and packaging
- Passionate and well-versed in generative and foundational research approaches
- Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
- Clear, compelling presentation and communication style
- Experience driving and supporting rapid research in a scrappy environment
Total Rewards
For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $113,600 - $133,600 - $153,600.
This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.
alary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental and vision coverage
- (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
- Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
- Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
- Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
- Mental Health and Wellness benefits
- Free Dropbox space for your friends and family
Additional benefits details are available upon request.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Design Research, Pro position?The suggested salary for this position is $113,600 - $133,600
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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