What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Design Research, Core Research & Insight position?

The suggested salary for this position is $154,400-$181,600

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Design Research, Core Research job at Dropbox

Role Description

As part of the Dropbox Core Research & Insights team, you will lead research initiatives that guide Dropbox company innovations on a global scale. In this Staff Mixed Methods Researcher role, you will be responsible for defining, leading, analyzing, and socializing research studies to better understand our users from around the world and help answer the core questions of the business. You will help drive clarity and decision making and help shape Dropbox Core strategy.

You’ll partner with cross-functional leaders in Research, Design, Product, Data Science, Marketing, and Engineering. The types of projects you’ll lead will focus on:

Assessing opportunities for Dropbox to innovate, grow and differentiate around the world
Understanding how customers want to engage with their working and personal lives synchronously and asynchronously
Evaluating consumers’ motivations and unmet needs to improve acquisition and retention
Optimizing customers’ end-to-end experiences with our product

We are looking for a researcher with a mixed-methods background (expertise in both qualitative and quantitative methods) who can integrate diverse sources of insights. The work will be formative - using approaches such as in-depth interviews, quantitative surveys, and statistical modeling. The right candidate will have done rigorous, creative, impactful primary research, is an excellent communicator, and is excited to collaborate with a wide cross-functional team!

Responsibilities

Identify research needs in partnership with product stakeholders
Design, plan, and execute research with a wide variety of methods that impacts product roadmaps and longer term strategies
Implement multi-method research studies that incorporate both qual and quant methodologies
Adapt research process and practices to the growing needs of the organization
Advocate and guide strategy for design and product direction
Collaborate closely with UX research, product management, design, data cience, and marketing to evaluate complex user experiences
Understand user needs and uncover product opportunities
Socialize research across the company in innovative and engaging ways
artner with subject matter experts across the company to take a systems-level view for synthesizing research and insights from across the business

Requirements

7+ years experience in user research
MA/MS in Human-Computer Interaction, Psychology, Sociology, Economics, Computer Science, Business Administration, or another discipline with a strong research inclination
Experience with lab, field, individual and group-based qualitative methods, in addition to quantitative, behavioral analysis and statistical methods
Interest in and experience executing hands-on, primary research
Ability to ask, as well as answer, meaningful and impactful questions for businesses
Clear, compelling presentation and communication style

Total Rewards

For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $154,400 - $181,600 - $208,800.

This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.

alary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

Competitive medical, dental and vision coverage
(US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
Mental Health and Wellness benefits
Free Dropbox space for your friends and family

Additional benefits details are available upon request.

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Design Research, Core Research & Insight

Role Description

Responsibilities

Requirements

Total Rewards

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