What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Design Program Manager job at Fast

Build the world's fastest Identity and Checkout products

Company Mission

Our mission is to make buying online faster, safer and easier for everyone. Fast Login and Fast Checkout enable a one-click sign-in and purchasing experience that makes it easier for people to buy and merchants to sell. The company’s products work on any browser, device or platform to deliver a consistent, stress-free purchasing experience. Fast is entirely consumer-focused and invests heavily in its users’ privacy and data security. Headquartered in San Francisco but open to a globally remote workforce,we are a founders-led, privately held company funded by Stripe, Index Ventures, Susa Ventures and other world-class investors.

We're looking for a Design Program Manager (DPM) to lead the day-to-day operations of a fast-growing design team. You'll help us build a stronger team by optimizing processes, establishing best practices and multiplying the impact of design throughout Fast. As a DPM you'll own strategic initiatives to improve the designer experience at the company and will have a big role helping drive our team's culture and impact at scale. Most importantly, you'll be an enabler — the person who directly supports our team to produce world-class work. Every. Single. Day. Come join a design team that is shaping a new, frictionless online purchasing experience and creating an easier internet.

Role

Identify the design team's needs for processes, tooling, workflows, and methodologies and ensure these are covered (and optimized) for a better and more efficient work experience.
Strategize and plan for how we collaborate and communicate as a team internally and externally.
Work closely with Fast's Design Leadership to improve and measure the onboarding experience of new team members to make sure they feel supported and have everything they need to succeed from day 1.
Continuously manage and evaluate our tooling needs and stack, be it to enable more efficient workflows or to ensure we're communicating and collaborating effectively across design and cross-functional partners, especially given Fast's remote-first culture.
Drive initiatives that help us evolve as a team while keeping a pulse on morale. You'll be a driving force to a strong, kind and inclusive team culture.
Identify and assess opportunities to improve collaboration between design, product and engineering.
Support and elevate design both as a craft and discipline, setting the bar for what high-quality design work means.
Plan, participate and facilitate strategic meetings, activities and workshops (e.g., design reviews, design discussions, design sprints).

Requirements

Demonstrated delivery of projects and programs that resulted in meaningful impact to products, teams and/or business.
Passion for operational excellence and detail-oriented personality with borderline obsessive organizational abilities.
Passion for high-quality design and processes.
Proficiency in program management, design tooling and cross-functional collaboration.
Outstanding written and verbal communication skills, and ability to interact and work with stakeholders from different teams and at all levels.
Experience working in a fast-paced environment and ability to quickly adapt to changes.
Deep experience working with design and product teams and a good sense of what it takes to build and scale high-performing teams.
Team culture nurturer, enabler and enthusiast.
Good judgment, curiosity and self-direction.
A collaborative, low-ego approach to working with others.

#LI-MT1

Benefits and Perks - Because People Matter

We are committed to diversity and inclusion, and demonstrate our values through equitable pay, fantastic benefits, and access to all reasonable accommodations.

See what Fast can offer you:

Comprehensive Medical, Dental and Vision insurance (99% paid by Fast)

Globally remote with flexible work schedules and commuter benefits to fit your needs

Generous maternity & paternity leave for all family caregivers

401k match up to 4%

Competitive Salary & Equity

People-focused, unlimited & flexible paid time off

Inclusive events & programs to allow everyone to express their voice (or dance skills)

Monthly exercise, internet & office equipment stipends (and great snack perks)

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Design Program Manager, Internal Group

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