Design Program Manager, Design Operations

Role Description

As a Design Program Manager, your primary responsibility will be to ensure the seamless delivery and execution of programs related to our Core product design initiatives. You will collaborate closely with Product Design, Content Design and Design Leadership to drive project timelines, manage resources, and oversee the overall product design lifecycle.

Responsibilities

• Program Management: Take ownership of the product design delivery process, including planning, scheduling, and coordination of design projects from concept to launch.
• Project Planning: Define project scope, objectives, and deliverables in collaboration with stakeholders, and establish a clear roadmap for executing the product design strategy. Proactively identify potential risks, dependencies, and challenges, and create mitigation strategies to minimize their impact on project timelines and deliverables.
• Resource Management: Identify resource requirements, allocate tasks, and manage design resources efficiently to ensure optimal utilization and timely completion of deliverables.
• Collaboration and Communication: Foster effective communication channels between cross-functional teams, stakeholders, and senior management to ensure alignment, address concerns, and facilitate the progress of design projects.
• Quality Assurance: Work closely with QA teams to define and implement appropriate testing and validation procedures to ensure the usability, functionality, and aesthetics of designs.
• Documentation and Reporting: Maintain comprehensive project documentation, including design briefs, progress reports, and post-project evaluations, and present regular updates to stakeholders and senior management.
• Continuous Improvement: Identify opportunities for process optimization, propose and implement improvements to enhance efficiency, productivity, and product design quality within the design team.

Requirements

• Education: Bachelor's degree
• Experience: Minimum of 3+ years of overall experience in Program Mgmt. (preferably 1+ years experience directly in product design), with a proven track record of successfully delivering innovative design projects.
• Design Thinking: Strong understanding and application of design thinking principles to create user-centered, aesthetically pleasing, and functional product designs.
• Program Management Skills: Excellent project management skills with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Communication Skills: Exceptional interpersonal, written, and verbal communication skills to effectively collaborate with cross-functional teams and present design project updates to stakeholders.
• Attention to Detail: Meticulous attention to detail to ensure accuracy, quality, and innovation in design deliverables.