Design Ops Manager

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world - join us!

We understand that seeking help is a deeply personal and sensitive process. That's why we strive to revolutionize the way people connect and experience help. We are on a mission to create a world-class platform that leaves a lasting impression on our fundraiser organizers, donors, beneficiaries, and partners.

As the Design Ops Manager at GoFundMe, you help us build a more effective and scalable design organization. You will bring a blend of operational and tactical execution skills to drive alignment across teams to ensure seamless execution amongst GoFundMe’s design, product management, and engineering teams.

The Job…

• Help drive decisions and timely delivery of design deliverables in collaboration with Technical Program Managers in product management and engineering
• Drive documentation and best practices for design teams to work effectively, including onboarding, design standups, and our design process
• Update roadmaps and monitor design project statuses in order to flag any risks or dependencies
• Administer, manage, and evolve design toolset for product design, content design, and design engineering

You…

• Have extensive experience working as a Product Designer or Design Ops Manager, driving for alignment and operational excellence across teams
• Are an excellent communicator, skilled in  communicating with technical and non-technical audiences through written and verbal communication
• Excel at time management and prioritization. You’ll juggle a variety of projects and be trusted to work with autonomy
• Understand the strengths and differences between product design, content design, and design engineering to effectively manage priorities and work streams

Join us on this transformative journey where your creative abilities will make a profound impact on the lives of countless individuals. Together, let's reshape the way we visualize and engage with the world of help.

Why you’ll love it here...

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of  mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $150,000 - $200,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn more about GoFundMe:

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality