What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Design Operations Lead position?

The suggested salary for this position is $152,100-$185,900*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Design Operations Lead job at Dave

Dave (Nasdaq: DAVE) is on a mission to build products that level the financial playing field. Our banking app helps millions of members bank, budget, find work, build credit, and access up to $500 advances without paying a fee. With a growing suite of tools and services, we provide a superior banking experience for anyone living paycheck to paycheck. We’re looking for high performers to be part of our journey to bring access to financial opportunity for everyone.

We are looking for a Design Operations leader to develop and implement the programs and processes that will support the design at Dave becoming a meaningful destination for high quality design talent. This role reports directly to the Head of Design, and works closely with senior design leaders and leaders within program management to design and lead the programs and processes required to enable a world class design organization.

There are some elements of design program management in this role, but the focus is on the cultural and operational aspects of “design ops”.

You will document processes and collaborate with organizational program management to ensure cohesion and congruence. You will oversee documentation and ensure alignment and adherence to process. More importantly, though, you will focus on the cultural and operational development required to make this process work, at scale.

Cultural and team development efforts will include soft skills and hard skills evaluation and planning, speaker series, vendor management, tool evaluation and planning. Looking to the future, you will also be called upon to identify new systems and processes we can implement to ensure greater team productivity.

What You'll Do:

Define and implement a strategic design process (how we mold the double diamond to our context) and define integration points with larger organizational processes.
Collaborate on and manage organizational OKRs, and ensure processes for designers to achieve and support design organization OKRs.
Define structure for regular rituals and team meetings and keep the team in sync, with the goal of ensuring collaboration and minimizing re-work.
Collaborate on and engage with talent-building and development objectives for design organization; this should include planning for and training in both hard and soft skills
Design team culture: foster and champion a healthy, collaborative, and inclusive internal design culture that recognizes and celebrates positive outcomes
Documentation: Define and keep up-to-date documentation of how the design team works, as well as how to work with all disciplines of the team
Help advocate and drive collaboration on behalf of our design team, elevating other dave teams understand design and its value

What You'll Need:

8+ years of experience in Design, Program management, or Operational leadership. 5+ years focused on design operations
Subject matter expertise relating to design processes, methods, and toolkits; ability to identify opportunities to improve how designers work, and develop effective solutions.
Proven ability to tackle a diverse set of organizational challenges, recognize patterns, and develop strategic and scalable solutions
An uncanny ability to find the right balance between not enough process (chaos) and too much (bureaucracy)
Strong relationship building and communication skills
Passion for supporting teams and enabling designers to do their best work
Expertise in change management in a scaling organization

Don’t let imposter syndrome get in your way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.

Why you’ll love working here:

At Dave, our people are just as important as our product. Our culture is a reflection of our values that guide who we are, how we work, and what we aspire to be. Daves are member centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual first company, team members can live and work anywhere in the United States, with the exception of Hawaii.

A few of our benefits & perks:

• Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

• Flexible hours and virtual first work culture with a home office stipend

• Premium Medical, Dental, and Vision Insurance plans

• Generous paid parental and caregiver leave

• 401(k) savings plan with matching contributions

• Financial advisor and financial wellness support

• Flexible PTO and generous company holidays, including Juneteenth and Winter Break

• All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave, Inc. is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

#LI-REMOTE #BI-Remote

Get new job offers from in your mailbox every week

Design Operations Lead

What You'll Do:

What You'll Need:

Questions & answers for this position

Similar jobs

Get new job offers from in your mailbox every week