Design Internship: User Research

About the programme

In 2023, we founded a Design Interns programme and we’re delighted to welcome new talent to our award-winning team again. 

We are looking for eight rising stars to join our Design team for a ten week paid internship programme. Design at Wise is a multidisciplinary team and we sometimes call it capital ‘D’ Design. While our craft is varied, human-centered design and design thinking unite us. 

About Wise

Wise is a global technology company, building the best way to move and manage the world’s money.

Whether you’re sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make your life easier and save you money. 

Since it was founded in 2010, 5,000+ people work at Wise, from 125 nationalities, in 17 global locations. Check out what it’s like working here. 

About you

You have:

• The ability to contextualize and build a narrative around your work
• Analytical, assessment and problem solving skills
• An open attitude to feedback and willingness to learn
• Foundational knowledge of the design discipline you are applying for (we don’t expect you to know everything, but you need to have enough skill to navigate the organisation and work)

You are:

• You are graduating in 2024 or after from a Bachelors or Masters degree
• Able to start a 10 week internship from the 24th of June 2024 until the 30th of August 2024
• Available to be in person most of the time at our Shoreditch HQ (we can support local travel costs if you need it)
• Eligible to work in the United Kingdom

We want to work with the best people, no matter their background. If you’re passionate about learning new things, have a good understanding of design and are keen to join our mission, we’d like to hear from you. 

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

Your mission

You’ll be part of Wise’s global mission to build an open, fair, and human financial system - to make money without borders the new norm. Because people without borders need money without borders.

You'll be matched with a Wise sponsor in Design, collaborating with other Wisers and fellow interns on cross-functional projects. We plot our moves every quarter, and your mission will be mapped out with your sponsor. You’ll have plenty of room to help define your scope.

Here’s how you’ll be contributing:

• You’ll get to know Wise customers, building empathy and deep understanding of their needs
• You’ll be honing and flexing your craft skills in a collaborative environment
• You’ll be connecting with your sponsor, fellow interns, and the broader design community to inject fresh creative thinking into the business

What you get back: 

• Have a real impact. Solve real customer problems
• Fun offices with social activities - have a sneak peak of our London office
• Be part of a global team with a global mindset
• Meet with some of the most influential people at Wise on this programme
• Be mentored by a Design discipline expert
• Develop your craft and experiment in a live environment

Design Research

• You’re naturally curious about people and ready to question assumptions about people
• You’re interested in UX/UI design and user behaviours 
• You have a good understanding of different qualitative and quantitative research methods and are interested in applying them in a commercial setting
• You’ve been accountable for all or a part of a project from start to finish, and are able to talk about how you planned the research, picked your methodology, and your approach to data analysis
• You’re able to clearly rationalise your decisions to other team members 
• You’re confident talking about key insights, learnings, and, if applicable, the impact of your work 

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