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Doordash

DashPass Product Manager - Benefits & Awareness Product

Full-timeProduct Manager$164,000-$213,000*
New York, United States
Health insurance
Paid time off
Employee discount programs
Parental leave
Please let Doordash know you found this offer on WeLoveProduct as a way to support us 🫶

Overview

The mission for DashPass is to be the best membership program for local commerce. Fundamentally we need to offer members great value that users understand and have enough opportunities to experience and derive value from. Ultimately we want every single touchpoint for a Cx to feel like this membership is an amazing part of their daily life. 

Role Description

This role will own what benefits DashPass offers - and how the world understands the program. Today, DashPass has built a strong membership base with a $0 delivery fee, but we need to continue innovating. This role owns the strategy, execution & narrative for Benefits & Awareness. Success here requires not only motivating and focusing our team - but enabling teams across the company to make DoorDash better for our DashPass subscribers. This includes building highly-visible surfaces that represent DashPass and its benefits, ensuring the brand works consistently and meaningfully inside the app, and working with marketing & other teams to drive brand awareness programs in all forms of media.

This role is heavily hands-on - with multiple key projects that will require individual contributor work. Being a T-shaped leader and able to scale all the way down to the details as well as succinctly describe the progress & vision to executives is critical. There will be a small PM team in this space and over time this role would ideally progress to management of that team.  

Required Skills

  • 10+ years of experience driving consumer product at scale
  • World-class understanding of consumer product and how fundamentals drive business success
  • Highly effective written & spoken communication skills at the team and executive level
  • Experience building & shipping consumer UX systems in a cross-team environment
  • Excellent collaboration & leadership ability across multiple functions and organizational boundaries
  • Proven ability to execute rapidly and bring at-risk projects back on track
  • Excellent ability to dive into quantitative & qualitative data & bring crisp insights & fresh questions
  • High operational efficiency and ability to manage multiple different programs with low context-switching costs

Ideal Candidates would

  • Have 2+ years of experience leading a consumer subscription program
  • Have 2+ years of experience in online delivery
  • Relish the opportunity to bring software innovation to an operations-focused business
  • Deeply understand mobile client & software architecture

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:
$230,700$346,100 USD
New York Pay Range:
$230,700$346,100 USD
Washington Pay Range:
$230,700$346,100 USD

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the DashPass Product Manager - Benefits & Awareness Product position?
    The suggested salary for this position is $164,000-$213,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Doordash
DoorDash, Inc. is an American company that operates an online food ordering and food delivery platform.
Website
Industry
Delivery, Food Delivery
Founded
2013
Size
1000+ employees

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