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The fork

Copy of UX Researcher Intern

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UX Research Intern Job

Welcome to our fabulous world. 🍴We are TheFork. Our mission is tobring happiness through amazing dining experiences, thanks to our 3 main products : 

📱 TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multiculturaland positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together -We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

What you will do

In TheFork we are working towards making love, care, trust and pride become easily
recognisable values for our customers. The role of UX Research is essential in
accomplishing this. Joining TheFork UX Research team, you will become part of a
diverse and rich environment, which will contribute to your personal and professional
You will participate in tactical and strategical projects, that aim at gathering knowledge
about human behaviour, human interaction with technology, as well as testing and
evaluating specific solutions and concepts. Working with Product Designers, Product
Managers and Senior UX Researchers, you will participate in a cross functional
collaborative processes which we use to generate and evaluate ideas and product
solutions, aligned with customer needs and business goals.

  • You will work either in B2C (Diners Experience) or B2B (Restaurant Experience) flow,
    assisting a Senior UX Researcher on a variety of projects.
  • Your responsibilities will include, but will not be limited to:
    • Working with Product Designers on planning and setting up research projects to do
      evaluative and generative research
    • Using a remote testing platform for running unmoderated and moderated tests
    • Analysing and synthesising results to be shared with a variety of stakeholders
    • Assisting in creating and managing user panels, recruiting test participants

Who you are

  • Recently graduated or currently pursing a Masters Degree in Psychology,
    Anthropology, Human Factors, Human-Computer Interaction, UX Research/Design UX Research and/or relevant field of study
  • Curious about the different ways people interact amongst themselves and with the technology
  • An academic interest in topics related to interaction design and cognition
  • A good knowledge of general research principles
  • Medium to high knowledge of statistics skills
  • Strong communication skills
  • Fluent English, with native Spanish or French
  • Academic Research
  • There is a possibility to conduct academic research study for a Master’s Degree in
    collaboration with TheFork UX Research Team, if a common theme is identified

What We Offer you: 

😄An awesome team (not everybody like our jokes, but we try our best)

🏠 A Permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week)

💚 Complementary time off to spend with your loved ones

💸 Competitive fixed salary, bonus and equity (yes, equity!)

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants

🌎 International teams - More than 30 nationalities and 16 offices worldwide

🏳️‍🌈 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc

🎓 Continuous learning and development programs (with full access to LinkedIn Learning!)

👶 Financial benefits in the events of a birth, adoption, pacs, or wedding 

😌 Free access to the Calm app 

🏡 Housing assistance plan to help find accommodations, or with repairs for your home

🏥 72% of health insurance fully covered by the company

👩‍🦽 Life Insurance and Disability at no cost to the employee 

🍴 Amazing offices with dining, coffee point on each floor, and leisure area   

🎤 Team building events (we love karaoke. A lot. A lot.)


Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About The fork
E-Commerce, Hospitality
251-1K employees

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