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Atlassian

Content Designer, Trello

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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Do you find yourself rewriting product documentation, in-app tips, or product tutorials in your head? Do you love using Trello? If so, we have an awesome role for you! We're looking for a Content Designer to join our team, with a specific focus on in-product content for our Trello Enterprise teams and external support documentation for all of Trello. You will also partner with our growing content design team to contribute to the Trello-wide content standards and strategy.

This role is for someone who thinks bigger than traditional UX or technical writing. You can explain complex features within tiny amounts of product real estate and communicate value in a compelling, clear, and effective way. You consider information to be a powerful and essential element of experience design.

As Trello’s second ever Content Designer, you'll:

  • Work closely with the product design, product management, support and marketing teams to understand the purpose of features and how best to explain them to a range of audiences
  • Deliver effective, high-quality feature discovery and support content for Trello through a fast-paced, agile and product release cycle
  • Use and contribute to the Trello and Atlassian voice & tone, brand, and design guidelines
  • Engage with Trello’s close-knit design community

When you join the team, you’ll be expected to have:

  • Excellent writing and content strategy skills
  • A love for working in and writing about Trello
  • Experience working and managing projects within agile software development teams
  • An understanding of how content design connects to business objectives
  • 3-5 years of professional technical writing, UX writing, content strategy or relevant experience

And ideally, we hope you’ll have:

  • A knack for creatively engaging with audiences
  • Experience applying design processes, such as design thinking, critiques, user journeys, and personas, to improve or validate your work
  • Experience auditing anything from UI strings to support documentation against a set of content success metrics
Show us something:

Along with your resume, send or point us to examples or a portfolio of your work. Ideally, send us work that shows us your UX writing and documentation experience.

More about our team:

Content Designers at Atlassian look at the way we communicate with our customers as an end-to-end journey. We consider content to be a powerful and essential part of that journey. Our content designers work collaboratively across Atlassian to champion our design language, tell consistent stories and craft great customer experiences.
Read more at Designing Atlassian.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Atlassian
Atlassian Corporation Plc is an Australian software company that develops products for software developers, project managers and other software development teams.
Website
Industry
Collaboration, Enterprise Software
Founded
2002
Size
5K-10K employees

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