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Content Designer, Identity Platform

Full-timeContent writer$152,100-$185,900*
Sydney, Australia
Employee discount programs
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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.
Have you ever found yourself rewriting onboarding tours, in-app tips, or tutorials in your head? Do you consider information to be a powerful and essential element of a user's experience? If so, we have a phenomenal opportunity to be a trailblazer for one of Atlassian's Platform's important teams, Identity Platform.
Your future team
Identity Platform is part of Atlassian's important platform portfolio and a core driver in Atlassian's success. As a member of the Identity Customer Experience team, you'll be empowered to experiment with a variety of approaches of presenting and managing information and contribute directly to product development.
We're hiring a Content Designer, reporting to the Experience Design Manager for the Identity Platform. You will be an excellent fit if you are a Content Designer with a background in developer tools, finance, healthcare, or enterprise software.

What you'll do

  • Help shape the role of content design as part of Identity Platform team and help evolve the content strategy that connects the experiences the team is designing
  • Work with a cross-functional team to build well-crafted UX experiences for Atlassian's Identity Platform and all-important external developer audience
  • Contribute to a content design process across multiple streams of work
  • Experiment with different approaches to information in the UI, documentation, supporting materials, and anywhere else our customers seek information
  • Work directly with the platform, Design System, brand, marketing, developer community and partner team, product management, and support teams; you'll help improve the way our users experience their entire journey.
  • Consider the entire customer lifecycle and work to close loops to provide a smooth experience, helping shape our overarching content strategy along the way
  • Develop and contribute content standards to the system that are accessible, and inclusive and promote content standards that guide others to create content for Atlassian products

Your background

  • Min 5 years UX writing or content design experience and able to show a portfolio that includes UX and technical writing samples, workflows, content templates, style guides, or standards for different content types
  • Experience moving fluidly between high-level content strategy practices and hands-on writing tasks
  • Use data-informed insights by summarising and applying customer research
  • Skills in planning, prioritising and carrying out complex projects
  • Experience influencing internal and external teams. You can tell a story and tailor your narrative to relevant audiences.
  • Experience with usability testing, card sorting, and other research techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
  • Experience writing to technical audiences.
Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Content Designer, Identity Platform position?
    The suggested salary for this position is $152,100-$185,900*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Atlassian
Atlassian Corporation Plc is an Australian software company that develops products for software developers, project managers and other software development teams.
Collaboration, Enterprise Software
5K-10K employees

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