Content Designer (English), Traveler

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Team mission

As a Content Designer in our Traveler team, you'll be working on high-impact areas of our user-facing products. Working with a variety of mission teams, you'll provide content design support and work to define our content strategy across Search & Discovery, numerous landing pages, and in-activity content. This is an opportunity to join an important part of our product organization, with abundant opportunities for impact and growth.

You will:

• Develop a user-centered point of view on your product area and advocate for user needs in a collaborative way.
• Write and iterate on UX copy, information hierarchy, and interaction flows for web and mobile, including apps, emails, and others.
• Contribute with UX researchers and designers to test your UX copy and work with engineers to ensure the highest quality bar in the final deliverables.
• Apply actionable user insights from data and qualitative research to inform your writing and UX decisions.
• Apply, maintain, and sometimes contribute to tone-of-voice and writing guidelines to drive consistency in our products and user experience.
• Contribute to product reviews with constructive feedback supporting your peers’ decision-making and quality of work.
• Be a contributor with designers, researchers, product managers, and engineers in solving customer problems and improving our user experience.
• Communicate frequently and clearly with your stakeholders to facilitate alignment, create shared understanding, and explain your UX writing rationale.
• Collaborate with your Product Manager in building the product strategy and roadmap together.

Who you are

• Excellent written and verbal communication skills in English
• You have a minimum of 3+ years of experience with end-to-end UX writing in a start-up, SMB, a large company with a digital offering, or design consulting agency;
• You have a problem-solving mindset, focusing on outcomes and not output and applying user feedback or multivariate testing tools to validate UX copy;
• Familiarity with UX writing for multiple platforms, including mobile and desktop;
• Ability to present UX writing solutions, articulate the decision rationale behind them, and sometimes contribute to content strategy for a product;
• Demonstrable ability to be proactive and comfortable with working autonomously;
• Experience working closely with cross-disciplinary product teams, including Product Managers and Engineers;
• A demonstrable understanding of how UX writing impacts business objectives and KPIs;
• A portfolio of case studies showcasing relevant work that illustrates your process and approach to UX writing.

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Create a comfortable workspace at home with an annual home office budget
• Become a part of our success with virtual stock options
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

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