Content Designer, DocSend

Role Description

Responsibilities

• Own the content strategy and UX writing across DocSend
• Collaborate with Engineers, Product Managers, Product Designers, Researchers and other stakeholders
• Translate complex concepts into people-friendly and easy-to-understand experiences
• Proactively reach out to partners to foster collaboration, represent Content Design, and launch great customer experiences
• Bring your user-focused point of view to articulate and recommend design solutions
• Thoughtfully prioritize across a broad range of needs to identify and focus on the highest impact
• Collaborate with product marketers and other partners to align messaging
• Deliver high-quality UX writing for menus, onboarding, settings, and core user flow
• Workshop with a first-class team of content designers, improving your work and raising the quality bar of the design org

Requirements

• 5+ years professional writing experience
• 2+ years in-product writing experience (UI, notifications, errors, tooltips, etc.)
• A portfolio of content design (please send with your application)
• A knack for translating complex technical talk into people speak (we like humans)
• A mind for end-to-end experiences and integrations
• An ability to be both creative and consistent within a controlled vocabulary
• Skill in prioritizing with competing projects and stakeholders
• Experience following or creating writing style guidelines
• Experience partnering with designers, researchers, and product managers
• assion for punctuation and are partial to puns (affection for alliteration is optional)