Content Designer - Commercial

This is a great time to join Flo. We’re just beginning our journey to become a world-class design team, and there’s lots to get stuck into! With new design leadership in place, we’re building the foundations for our future, including: 

• setting the foundations for a strong content design team
• establishing better ways of working within our product teams
• creating quality and consistency benchmarks to align our experiences

It’s an exciting period of growth for the company too. That’s why we need someone who sees the product through our users’ eyes and will champion the importance of strong, consistent messaging. Someone who can bring creativity and clarity to every touchpoint and can turn complex concepts into something simple and human.

We’re looking for a content designer to join our team who'll be responsible for our voice on the front-line, and for creating compelling product and marketing content to engage and inform Flo users and drive our premium positioning.

Who you are

You’re an exceptional content designer with a passion for both product content and creative marketing and proposition messaging. You can flex between prototyping new experiences and creating compelling calls to action or marketing copy. You’re happy with variety, and a fast-paced environment.

What you'll be doing

At Flo, each day is different, but you can expect to:

• Create clear, concise, and compelling copy for marketing propositions, in-app messaging, product updates and push notifications 
• Connect the dots between product and marketing, finding the best way to communicate new features and benefits to our users
• Collaborate with product designers and other disciplines to define new experiences across our app and website
• Proactively seek areas for improvement, working across our content team and across other product streams to find solutions
• Work closely with Localisation to ensure messaging and tone of voice is kept consistent across all languages
• Evangelise for human-centred design, readability, accessibility and creativity
• Help colleagues become better writers by sharing best practice, collaboration, and training

What we’re looking for

You’ll impress us with your:

• Content design expertise and attention to detail
• Experience co-desiging with product designers in collaborative tools
• Brilliant communication skills – with the ability to influence others and advocate for content design at all levels

Your experience

You’ll have a few years experience of content design in a fast-paced, commercial environment –  experience working on mobile apps is preferred but not essential – and a portfolio that demonstrates impact.

Why work at Flo?

• You'll help improve the lives of millions of users worldwide, empowering them to take control of their health
• You’ll enjoy a fast-paced but fun-filled environment
• You'll be surrounded by a talented design team who'll help you learn and grow