Content Designer

Your Role & Mission

We’re hiring a Content Designer to help shape, hone, and ensure Apollo's voice is consistent and cohesive across the platform. You’ll play a vital role, working with Product Managers, Product Designers, Researchers, and Marketers to design meaningful, clear experiences for our users. The Content Design Team is a more recent addition to Apollo’s roster, so you’ll have a chance to come in on the ground floor and help shape best practices, ways of working, and culture. 

Daily Adventures & Responsibilities

• Plan and write content for complex product features and experiences across touch points, such as navigation and UI, transactional emails, in-app notifications, and more.
• Translate product requirements into content and experiences that help meet business goals and solve real customer problems.
• Present your work and articulate your approach to teammates, product owners, and other stakeholders.
• Collaborate with Product Design on page structure, interactions, and visual direction.
• Coordinate with Marketing and other departments to ensure a consistent end-to-end experience.
• Help support a small-but-mighty, growing team of Content Designers.
• Use data and research to evaluate content’s impact, and push for continuous improvement that drives real results.
• Assist with defining, maintaining, and evolving Apollo’s content guidelines.

Skills & Competencies

• 5+ years of professional UX writing experience for web or mobile content.
• Excellent attention to detail, as well as creative writing and critical-thinking skills.
• Experience creating and maintaining content standards and patterns.
• Ability to manage multiple projects, set stakeholder expectations, work autonomously, and collaborate across teams.
• Bachelor’s degree in English, Journalism, Communications, Marketing, Design, Information Science, or equivalent.
• A user-first mindset and passion for creating a clear, intuitive, frictionless experience.

Bonus

• Experience in Data or Sales Intelligence industry.
• Product design experience.
• Marketing copywriting experience.
• A fantastic sense of humor.

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