Content Design Manager

Let’s face it: out-of-pocket expenses suck. Manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees.And that's what we're here to do. But we need your help. We're looking for a UX-focused Content Design Manager who can mentor, grow, and lead our content designers delivering great experiences, well-defined content strategy and advocacy of the discipline. You will be the direct line manager of our Content Designers and, as part of the Core Experience team, you will  be hands-on responsible for the quality of the content in our product. You will be part of the design leadership team developing a stronger understanding of how content influences the overall experience and you will be responsible for creating and establishing efficient processes, templates, and resources to help the team work smarter, faster, and more effectively.

Responsibilities

• Manage Content Designers in the makers organisation including providing regular, actionable performance feedback as well as mentoring and coaching team members to set concrete goals and develop their strengths
• Accountable for content quality across the content design team and deliver great content-driven experiences across our product.
• Build relationships and collaborate with product managers, other design leaders, the localisation team and marketing /brand colleagues.
• Provide feedback and support on content across the product (including product names, labels, navigation and other UX-related content)
• Balance managing with hands-on work and set an example that helps elevate the practice
• Shape easy-to-use content guidelines for the organisation to follow as well as create training material to enable the makers organisation as a whole.
• Help the team influence and document strategic content decisions

Requirements

• 8+ years practicing the content craft in the design field with both strategic and tactical proof points.
• Experience working closely with product teams, design leaders, product designers and product managers.
• Experience working with brand and marketing colleagues.
• Proven ability to collaborate successfully with cross-­functional partners and work in a fast-paced environment.
• Proven ability in problem-solving and conflict resolution.
• Fluency in English is a must and fluency in German is a plus.
• Management experience is a plus.

Show me the benefits

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with  your salary in other markets 🍜
• Private health insurance to ensure you’re fit in body and mind to do your best work
• We offer 25 days of holiday + your public holidays (Subject to the country you decide to work from)
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far  ❤️‍🩹
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously 
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
• All of us have a stake in Pleo’s success - ask us about our equity grant scheme