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Canva

Community Product Manager

Full-timeProduct Manager$126,000-$172,700*
Sydney, Australia
This job offer is closed.
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We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

Product Management @ Canva 

The mission of Product Managers at Canva is to create the most accessible design tool for every person in the world. We believe that we can improve the world by empowering everyone to design and communicate visually. As a Product Manager at Canva, you help set this vision, define what that future looks like, and build the products and features that get us there.

Product Managers collaborate with Canva’s founders to set the strategic direction, scope, and success metrics for product initiatives. We work across teams of designers, software engineers, marketers, and analysts to ensure we're delivering an exceptional experience to all our users. We are responsible for implementing and collaborating on product strategy, road mapping, and prioritisation as our product grows.

About the User Voice Help and Community team

The Canva User Voice Help and Community team’s mission is to make getting help and inspiration simple for everyone and every design. Their purpose is to make it easy to exchange help, ideas, and inspiration with people using Canva around the world.

About you

  • Develop compelling strategies to grow the new Canva Community, working alongside our marketing and engagement teams.
  • You will build a product vision that enables instant self-help for our global community of Canva users, working with a cross-specialty team to set and achieve ambitious goals in support of this vision. 
  • Can build great products - can think deeply through solving hard customer problems by building simple, delightful new product experiences.
  • Own the end-to-end product development process for our Help and Community team from research and problem definition to design, build and launch.
  • Build and deliver a product roadmap supported with insights from customer feedback, data analysis, market research, user testing, and the experience of other teams internally.

Experience you’ll have

  • Strong product management experience ideally of a SaaS product or related online software product. 
  • Strong UX skillset -- understands more than just the fundamentals of good UX, loves Canva’s seamless and simple design, and is going to be ruthless in protecting that.
  • Someone who enjoys working with a world-class cross-functional team of people to ship innovative solutions  - and can point to an impressive record of doing so.
  • A strong communicator -- can speak the language of engineering, data, design, operations and can coordinate cross-functionally with each other to achieve big wins.
  • Great with data (both qualitative and quantitative) and loves turning insights into actions. 
  • Bonus points if you have experience in building positively engaged digital communities
We make hiring decisions based on your experience, skills, and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.  

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.  
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Community Product Manager position?
    The suggested salary for this position is $126,000-$172,700*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Canva
Canva is an Australian graphic design platform, used to create social media graphics, presentations, posters, documents and other visual content.
Website
Industry
Graphic Design, Photo Editing
Founded
2012
Size
1K-5K employees

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