Community Content Writer

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. Wolt works with over 55,000 restaurant and retail partners and over 75,000 courier partners across 23 countries and 250 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European-based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe, and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and impacting your city, then Wolt just might be for you.

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners. Our journey within Israel started in the fall of 2018. Since then, we’ve launched in 26 cities and the country has become one of our fastest-growing ‘Woltwide’. 

Our courier community is a crucial ingredient that makes the Wolt recipe work. With over 13 thousand active couriers (and counting) we are constantly rising to the occasion of identifying courier needs in the fast-growing platform economy. We strive to be industry leaders and create the kind of community environment that benefits our partners. We execute innovative initiatives and pay attention to distinct community's needs. We promote inclusion and a shared sense of belonging for our partners. If you are passionate about listening to, learning from, and leading our big community - you should join the team! 

As a Community Content writer, you will be creating engaging content across different media platforms for thousands of couriers and various unique communities. You’ll be tapping into the distinct voice and interests of our partners, enhancing and highlighting their individual and collective experiences. 

From creating ongoing day2day in-app comms to tapping into the latest interests that get our partners engaged and executing an awesome community content plan you crafted - You'll be doing it all.

You'll be acting as a key stakeholder when it comes to hearing from our community. Identifying needs and delivering on spotlighting our partner's point of view and stories. You'll also be taking part in executing innovative community initiatives, leading the charge of creating impactful communities in the gig space. 

In the Operations Team life moves fast and there is no typical day, so to be successful in this role you will need to be self-motivated, confident, and creative, possess leadership characteristics, and have excellent relationship-building skills.

What You'll Be Doing

• Creating impactful and creative content for the courier community across media forms including video, to be posted on the courier app and website
• Monitoring the effectiveness of courier communication and creating detailed (but easily digestible) reports for all relevant Wolt internal stakeholders. 
• Planning, executing and monitoring the community content plan
• Supporting the implementation of courier community strategies

• You are an excellent communicator with a creative mind
• You have 1-2 years of experience in creating and adapting content for many platforms, including social media
• You feel comfortable communicating your ideas in writing and adapting to different digital formats
• You are fluent in Hebrew and English and feel confident expressing yourself in writing in both languages
• You have an awesome organizational system that allows you to excel at delivering projects on time
• You have a can-do attitude and are ready to roll up your sleeves and get to work

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely high performing team, then we’d love to hear from you!

A plus: additional links/content that you've created and you're really proud of!