Why you’ll love UserTesting:
UserTesting® was founded in 2007, crossed $100M in revenue in 2020, and began trading under USER on the NYSE in 2021. The company is headquartered in San Francisco, California, with regional offices in Atlanta, Edinburgh, and Singapore. A trusted company by top brands for 14+ years, UserTesting has over 2,300 customers in 45 countries including more than half of the world’s top 100 most valuable brands according to Forbes.
A leader in video-based human insight, we believe the path to human understanding starts with shared insight—seeing and hearing how another person engages with the world around them and taking in their perspective. We’re for capturing the kind of human responses that don’t show up in a spreadsheet. This is what inspires us, and it’s how we enable companies to connect with their audiences, authentically, through an experience that’s uniquely, and intentionally, human.
Using our powerful software combined with the industry’s most diverse contributor network, our customers can quickly target their audience and get a vivid, first-hand view of what their customers are thinking and experiencing with Customer Experience Narratives (CxNs). UserTesting’s industry-leading Human Insight Platform enables companies to get rapid feedback on all types of customer interactions and experiences: websites, mobile apps, prototypes, campaigns, real world experiences, and more. A recent Forrester study found the ROI of using UserTesting to be 655%!
We’re proud to have been named to the Inc. Best-Led Companies of 2021 and the Fortune Best Workplaces in the Bay Area 2021 lists, along with having received a variety of additional workplace and corporate growth awards. Choosing to join our team means being part of a passionate group focused on transforming the way companies understand their customers and build better products and experiences. Come join us and help us build the engine for human understanding!
The UserTesting Brand team is seeking a passionate and insightful Brand Designer to join our team! We are a multi-disciplinary team of creatives working across most marketing projects at UserTesting—building our brand aesthetic through collateral, promotional materials, web, events, advertising, digital campaigns, and product launches. As Brand Designer, you will contribute to and own the brand expression throughout UserTesting’s product offerings and marketing strategy. You will communicate ideas effectively, receive feedback constructively, and prioritize successfully. You will also work through complex problems to create beautiful and functional design solutions that help elevate UserTesting’s aesthetic, both internally and externally.
A UserTesting Designers should help bring our story to life through well-crafted visual narratives across all our channels and customer touchpoints. We are looking for a storytelling, problem-solving, detail-oriented, curious, and collaborative team member who can think strategically about their work and produce creative solutions that help our Marketing team achieve our goals with thoughtful and customer-centric visuals that are consistent with our core values.
Brand Designers at UserTesting should demonstrate a passion for great design and the discipline to define and document their approach to help us achieve a consistent visual language globally. This designer should have excellent communication skills and be able to articulate the rationale behind their work.
What we’re looking for:
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