Brand Designer

What's the opportunity?

The Intercom Brand Studio is looking for a mid-level Brand Designer with experience in designing for marketing campaigns across multiple channels. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Our in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. We’re constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team. 

What will I be doing?

• Design for marketing campaigns across multiple channels: landing pages, paid and organic digital content, reports, e-books, webinars and events
• Work on projects from concept to final execution 
• Partner with animators by storyboarding product stories for use in product marketing and product education efforts
• Partner with writers, producers, marketers, and external agencies to drive projects forward
• Help evolve the Intercom brand identity across channels

What skills do I need?

• 3-5 years of design experience with a portfolio showcasing a breadth of marketing campaign work (B2B experience is a plus)
• Proficiency in Figma, Adobe CC
• Motion design and illustration a plus
• Strong sense of design sensibilities, from high-level strategic direction to production details
• Ability to communicate with precision, clarity, honesty, and respect.
• A general understanding of business goals and strategy.
• A general understanding of performance and growth marketing.
• Ability to present ideas effectively to stakeholders.
• Ability to navigate ambiguous projects.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

• Competitive salary and meaningful equity
• Catered lunch every weekday, plus a fully stocked kitchen
• Fully funded comprehensive medical, dental, and vision coverage
• Open vacation policy and 10 corporate holidays
• Paid parental leave program
• 401k plan
• Commuter benefits
• In-office bicycle storage
• Wellness program that supports gym memberships and other health/sports activities up to $90 quarterly
• MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
• Fun events for Intercom employees, friends, and family!