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Brand Designer

Paid time off
Parental leave
This job offer is expired.
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Communication has changed for people. It’s changed for businesses, too.

Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.

Join the company helping businesses grow revenue through in-product messaging, and so much more!

What's the opportunity?

The Intercom Brand Studio is looking for a mid-level Brand Designer with experience in designing for marketing campaigns across multiple channels. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Our in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. We’re constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team. 

What will I be doing?

  • Design for marketing campaigns across multiple channels: landing pages, paid and organic digital content, reports, e-books, webinars and events
  • Work on projects from concept to final execution 
  • Partner with animators by storyboarding product stories for use in product marketing and product education efforts
  • Partner with writers, producers, marketers, and external agencies to drive projects forward
  • Help evolve the Intercom brand identity across channels

What skills do I need?

  • 3-5 years of design experience with a portfolio showcasing a breadth of marketing campaign work (B2B experience is a plus)
  • Proficiency in Figma, Adobe CC
  • Motion design and illustration a plus
  • Strong sense of design sensibilities, from high-level strategic direction to production details
  • Ability to communicate with precision, clarity, honesty, and respect.
  • A general understanding of business goals and strategy.
  • A general understanding of performance and growth marketing.
  • Ability to present ideas effectively to stakeholders.
  • Ability to navigate ambiguous projects.


We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity
  • Catered lunch every weekday, plus a fully stocked kitchen
  • Fully funded comprehensive medical, dental, and vision coverage
  • Open vacation policy and 10 corporate holidays
  • Paid parental leave program
  • 401k plan
  • Commuter benefits
  • In-office bicycle storage
  • Wellness program that supports gym memberships and other health/sports activities up to $90 quarterly
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
  • Fun events for Intercom employees, friends, and family!

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Is this role not quite what you're looking for? Join our Talent Community to stay connected with us. 

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Intercom
Intercom is a software company that specializes in business messaging, providing businesses with a way to chat with their customers.
Apps, CRM
1K-5K employees

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