What is the type of contract for this position?

The contract for this position is a Full-time contract

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Brand Designer at Intercom in San Francisco, United States

Communication has changed for people. It’s changed for businesses, too.

Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.

Join the company helping businesses grow revenue through in-product messaging, and so much more!

What's the opportunity?

The Intercom Brand Studio is looking for a mid-level Brand Designer with experience in designing for marketing campaigns across multiple channels. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Our in-house team is home to a diverse group of creatives with a broad range of experience, backgrounds and talents. We’re constantly looking for ways to make our day-to-day work feel fresh and meaningful, and we deeply value the health and wellness of each member of the team.

What will I be doing?

Design for marketing campaigns across multiple channels: landing pages, paid and organic digital content, reports, e-books, webinars and events
Work on projects from concept to final execution
Partner with animators by storyboarding product stories for use in product marketing and product education efforts
Partner with writers, producers, marketers, and external agencies to drive projects forward
Help evolve the Intercom brand identity across channels

What skills do I need?

3-5 years of design experience with a portfolio showcasing a breadth of marketing campaign work (B2B experience is a plus)
Proficiency in Figma, Adobe CC
Motion design and illustration a plus
Strong sense of design sensibilities, from high-level strategic direction to production details
Ability to communicate with precision, clarity, honesty, and respect.
A general understanding of business goals and strategy.
A general understanding of performance and growth marketing.
Ability to present ideas effectively to stakeholders.
Ability to navigate ambiguous projects.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

Competitive salary and meaningful equity
Catered lunch every weekday, plus a fully stocked kitchen
Fully funded comprehensive medical, dental, and vision coverage
Open vacation policy and 10 corporate holidays
Paid parental leave program
401k plan
Commuter benefits
In-office bicycle storage
Wellness program that supports gym memberships and other health/sports activities up to $90 quarterly
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Fun events for Intercom employees, friends, and family!

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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Brand Designer