B2C Product Marketing Intern (x/f/m)

About the role

The B2C Product Marketing department is responsible for ensuring the adoption, growth and satisfaction of our patient users on our Doctolib online booking platform. You will be part of a team of 3 people (within a larger team of 16) dedicated to making healthcare access easier and faster for patients.

As a B2C Product Marketing intern for Doctolib, you will help our team collect patient insights and work on impactful cross-functional projects, in order to boost patient online bookings of our healthcare professionals and increase their satisfaction for our product. Your work will therefore have a direct impact on our core KPIs, such as Online Bookings. You will have the opportunity to work in close collaboration with Sales, Marketing and Product teams.

The ideal candidate should have developed a diverse skill set that is both strategic and operational as you will need to be as keen on conducting research, delving into data and developing impactful presentations and as on coordinating across different teams and functions within Doctolib. Previous experience in product marketing, consulting, financial services, tech or analytical / strategic roles is preferred. The desire to help improve patient access to healthcare is essential.

What you will do

• Collect patient insights: needs, usage and their satisfaction
• Work in a project-based setting targeting key levers from  Marketing, Product and Sales angles
• Analyze the performance of our online booking platform (Traffic, conversion rate, bookings, performance by specialty) and identify concrete levers to improve them 

Who you are

• You are autonomous, with a strong entrepreneurial spirit and you are able to work in a rapidly changing environment
• You have experience(s) in product marketing, ideally in a high growth technology company, or in consulting
• You have very good analytical, writing and organizational skills 
• You are autonomous, structured and rigorous and are able to manage projects involving several people
• You like to solve problems
• You are ambitious, curious and you want to participate with us in this incredible adventure
• You recognize yourself in the SCALES values ​​of Doctolib (Service, Care, Act, Learn, Enjoy, Structure)
• You speak fluent English and French (German or Italian is a plus)

Details

Type: "2nd part of gap year internship" or end of studies internship

Location: DoctoCampus of Levallois-Perret & remotely 

Duration: 6 months 

Start: January 2022

Remuneration: internship allowance + end of internship bonus according to results.

Friendly, dynamic and young environment with afterworks and team-building events. 

Who are we ?

Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.

For healthcare professionals

We provide healthcare professionals with a software solution with a full suite of services to help them improve the efficiency of their operations, provide their patients with a smoother experience, attract new patients and collaborate with other practitioners.

For patients

We provide patients with more transparent access to healthcare and a full range of online services to manage their health: from finding nearby healthcare professionals, to 24 hour online appointment booking / management. and 7 days a week, including remote medical consultations by video and receiving a digital prescription on their online account.

 Some key information about us

• We are partners of 150,000 healthcare professionals and 2,500 healthcare establishments , including some of the largest hospitals in France and Germany (and soon in Italy).
• More than 60 million patients visit our platform every month
• We are a French-German-Italian company with a team of more than 2000 people spread over 40 cities and 3 head offices in Paris, Berlin and Milan.
• We plan to hire 2,000 Doctolibers in the coming years to transform the healthcare industry in France, Germany and Italy.
• +70 million vaccine appointments made with Doctolib in France and Germany.
• We received € 230M of investment from General Atlantic, Accel, Eurazeo, the French State and a group of European entrepreneurs.