Associate UX Researcher, New Graduate

Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that's where you come in!

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we have also entered into literacy with Duolingo ABC and English proficiency testing with the Duolingo English Test.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

We are looking to hire an Associate User Experience (UX) Researcher to help us answer foundational questions about Duolingo learners, while accelerating their career as part of our growing UX Research team.

We’re searching for an empathetic sage who will advocate for our learners’ most important needs, while helping us identify how to grow the impact of Duolingo.

You Will...

• Work collaboratively with product managers, product designers, data scientists, and engineers, with the mentorship and support of senior researchers, to run studies of new designs and features
• Conduct foundational and evaluative research to glean insights that are concrete and valuable to informing product strategy
• Craft compelling narratives about our users’ needs, attitudes, aspirations, expectations, obstacles, and motivations

You Have...

• Either a Bachelor’s degree in Human-Computer Interaction or an Advanced degree in Human Factors, Cognitive Psychology, or a related field
• Applied experience with user research projects, ideally at a consumer-focused product company
• Familiarity with the basics of qualitative research methods and framework
• A curiosity for getting to the heart of the matter, tellings stories and being convincing—making the opaque feel obvious in hindsight
• Ability to work full-time from or relocate to Pittsburgh or New York City

Outstanding Candidates Will Have...

• Advanced degree in Anthropology, Cognitive Psychology, Human-Computer Interaction or a related field
• Experience thriving in a startup environment
• Expertise in qualitative research methods and frameworks, such as in-depth interviews, diary studies, journey mapping, card sorting, or usability studies
• Comfort with quantitative research methods, including surveys and statistical analysis

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

We aim to return to office, and as such are requiring all employees to be fully vaccinated against COVID-19 and have received any booster doses as recommended by the Centers for Disease Control and Prevention.

Take a peek at how we care for our employees' holistic well-being with our benefits here.