Associate Product Designer, Platform

Hi, we're Oscar. We're hiring an Associate Product Designer, Platform to join our Product Design team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Oscar's Design Org is a multidisciplinary team that seeks to examine and innovate on the entire health and insurance journey. Our practice is human-centered and data-driven, focusing on empathy, research, and consumer insights. We lead by example and with our values. 

This role is focused on the operational platform that empowers Oscar’s internal teams to deliver a markedly different healthcare experience to our members. You will help to problem solve and envision the future of a variety of feature areas, such as benefit management, plan configuration, and operational platform capabilities. Aptitude for service design and research, a healthy appetite for experimentation and applying AI towards solutions are key to this role. Collaborating with various stakeholders - from operational teams to plan designers - is of equal importance. You will be involved in crafting our long term strategy for our insurance platform on which Oscar operates. Lastly, a deep-rooted passion for powerful yet approachable UI, and a keen understanding of business goals are indispensable. 

You will report to a Group Product Design Manager.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

• Define the experiences for Oscar’s users, enabling a wide array of use cases that contribute towards providing exceptional care in support of Oscar’s mission to make a healthier life affordable and accessible to all
• Understand the product’s users and their journeys, advocating for their needs and pain points in product work
• Contribute to the design process and partner closely other product designers along with cross-functional peers like product managers, engineers, operational and business stakeholders to drive clarity around strategy and alignment on solutions  
• Collaborate with other product designers across the organization with feedback during critiques and thoughtful contributions to the design team at large  
• Contribute to or execute user research and usability testing with a clear focus on generating actionable insights to drive informed design decisions
• Design visually compelling experiences for all users and contribute to the Oscar design language system (Anatomy)
• Bring the Oscar brand to life in product experiences
• Compliance with all applicable laws and regulations 
• Other duties as assigned

Qualifications

• 1+ years of continuous experience in Product/UX Design
• 2+ concrete examples of designing and shipping complex web and mobile interfaces

Bonus Points

• Experience with the healthcare space 
• Storytelling techniques such as animated prototypes or user flow diagrams  
• Interest in design ethics, accessibility, and other topics relevant to the healthcare space
• Genuine and inquisitive, humble yet determined
• Evidence of contribution to internal tools, system workflows, and power-user interfaces
• Proven record of navigating technical constraints to deliver design solutions   
• Experience with user research and prototyping 
• Ability to translate requirements, goals, and research into simple and useful UI