Associate Director, Product Management - Digital Supply Chain

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As Associate Director, Product Management at Publicis Sapient, you will serve as our clients’ trusted advisors in defining, articulating and executing a product strategy that transforms customer experience and business outcomes. As a Product Owner, you will collaborate with clients undertaking major Digital Business Transformation (DBT) specifically within the Digital Supply Chain space, to understand their business and end-customer needs, and then constantly deliver value with fast release and feedback cycles.

Your Impact:

• Partner with clients, consultants, and strategists to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience
• Develop solution hypotheses iteratively based on competitive benchmarking, industry and market trend analysis, and customer journey mapping – to guide product development; then validate that learning with user testing
• Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving a long-term competitive advantage
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Demonstrated success managing digital products, strategy, experience, and enterprise solutions/services from ideation to launch, including engineering and operational quality, within the Digital Supply Space
• Experience working with a multi-disciplinary team on customer-focused products and services
• Significant industry knowledge and expertise within XYZ industry
• Proven ability to prioritize competing demands and obtain buy-in from stakeholders
• Deep understanding of design thinking principles, having led or facilitated workshops to cultivate the innovation process
• Ability to solve complex business problems to maximize value while balancing technical constraints
• Mastery in techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous delivery principles – with a passion to extend that understanding throughout the organization
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Ability to use storytelling to influence decisions without formal authority
• Comfortable with financials, KPIs, and forecasts with success leveraging such data to make decisions about product iterations

Set Yourself Apart With:

• Certified Scrum Product Owner designation
• Certified SAFe Product Owner/Product Manager designation

What you'll get from us:

A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear point answering that question – and the answer will shape the experience of millions of people.

Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.

Autonomy – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.

Support – we’re committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.

In the company you’ll find:

Smart, decent, fun, stimulating, collaborative folk to work with.

Lots of travel/work abroad opportunities.

Wellbeing perks included subsidised gym and in-house massages.

Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).

Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks).

Benefits of Working Here:

An array of benefits are offered to Publicis Sapient employees. In addition to a leading compensation package, life assurance, dental insurance, income protection, private healthcare for you AND your family (pre-existing conditions included), and a pension is the least we want to provide to you. We also offer an array of flexible working opportunities, as well as industry leading parental policies, including enhanced paid leave for all parents, as well as tangible support for families experience pregnancy loss or fertility treatment to ensure that all of our people can thrive at work.

The learning opportunities here are endless plus of course the opportunity to be part of a game-changing organisation that encourages outside-the-box thinking and empowerment to know that the world is your oyster when it comes to your career! With free soya lattes and gym fee reimbursement being thrown in, you’ll get to taste the best coffee in town (in our opinion).

Flexibility and mobility is required to deliver this role as there may be requirements to spend time onsite with our clients to enable delivery of the first class services we pride ourselves in.