2023 Graduate Design Researcher (Auckland)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Full-time working rights

Fewer than 12 months professional working experience in relevant industries

Availability to start full-time in February 2023

For more information, head over to our grad and intern website: https://www.xero.com/graduate/

As a design research graduate you will research, analyse and share insights about attitudes and behaviours of people that use Xero, as well as those who don’t yet, but might in the future. 

You’ll learn about people’s lives outside of their interactions with Xero, and observe their experience using Xero. You’ll identify where people get stuck and why. You’ll help the wider business focus on the most critical user problems and opportunities that we can address – then help to inform the most delightful and effective experiences.

As a graduate design researcher, you’ll develop research plans, conduct studies, analyse results, and report back actionable findings. You’ll have the opportunity to broaden your skills in a wide range of research methods including deep-dive interviews, concept and usability testing, surveys, and more. Throughout the research process, you’ll be working collaboratively with people from research, design, engineering and product in cross-functional teams.  

You’ll be a great listener and able to put yourself in other people’s shoes. You’ll have an analytical side and a knack for crafting beautiful user experiences.

We’re looking for applicants with a degree in a relevant field such as design, anthropology, psychology, or any field with a research focus.

If this sounds like you, get in touch. We’d love to hear from you.

Due to the number of applications we receive, we ask that you only apply for one role in one location. Please take some time to research each opportunity available before submitting your application.