UX Writer

Summary:

At Feeld, we are creating a world where where everyone is more intimately connected to each other and themselves. We are building inclusive, human-centred products and are looking for a talented and passionate UX Writer to become part our remote team and our mission to elevate the human experience of sexuality and relationships.

As a UX Writer, you will play a crucial role in shaping the user experience on Feeld. You will collaborate closely with the design, product, and engineering teams to create intuitive, engaging, and user-centered copy and content that informs guides and our members throughout their journey.

What you will do:

1. Craft compelling and user-friendly copy, tooltips, labels, and other interface elements that provide clear guidance and instructions within the app and website.
2. Join with product managers and engineers to contribute to product strategy discussions, ensuring that content considerations are incorporated into the development process from the early stages.
3. Collaborate with product designers and user researchers to understand user needs, pain points, and behaviors, and leverage that knowledge to create cohesive and consistent messaging across the app.
4. Develop and maintain a strong understanding of Feeld's brand voice, tone, and style guidelines, ensuring that all copy and content aligns with our values and resonates with our audience.
5. Continuously iterate and improve copy and content based on user feedback, usability testing, and data insights to enhance the overall user experience.
6. Work with the Content team to ensure consistency in tone and messaging across all touch points, including in-app copy, push notifications, email communications, and marketing materials.
7. Contribute to the creation and maintenance of content style guides, design systems, and other resources to ensure consistency and scalability in content creation.
8. Stay up to date with industry trends, best practices, and advancements in UX writing and apply them to enhance Feeld's user experience.

Requirements

About you:

1. Proven experience as a UX Writer, Content Designer, or similar role, ideally within a mobile app or digital product environment.
2. Exceptional writing and editing skills with a strong portfolio that showcases your ability to write concise, user-centric copy that drives engagement and enhances the user experience.
3. Familiarity with user-centered design principles and methodologies, and the ability to collaborate effectively with designers, researchers, and engineers.
4. Experience working in an Agile development environment, collaborating with cross-functional teams and managing multiple projects with competing deadlines.
5. Excellent communication skills with the ability to articulate your rationale and advocate for your content decisions effectively.
6. Strong attention to detail, ensuring that all content is error-free, consistent, and aligns with brand guidelines.
7. A passion for user experience, design, and technology, and a deep understanding of the unique challenges and opportunities within the dating app industry.
8. A collaborative mindset, open to feedback, and a desire to work in a dynamic and evolving environment.
9. Deep interest in and curiosity about the evolution and future of sexuality, identity and relationships.

Benefits

About us:

Feeld is an independent, experimental and fully remote organisation reshaping the dialogue on dating and sexuality. The company was founded in 2014 and has evolved since to become the open, distributed structure it is now. We have a naturally agile and fluid culture. The whole team is fully remote, which means you work where and when helps you perform at your best. We regard autonomy highly and treat our organisation as a product – we iterate, improve and test things internally to see what works best for everyone.

Our culture:

We believe in creating a safe work environment through humanity, fluidity, safety, transparency and progressiveness. When hiring, we look for culture add rather than culture fit.

Because we are a fully remote team, it’s especially important that we create an environment where our colleagues feel included and connected as humans.

Diversity, equity, inclusion and belonging at Feeld:

Feeld promotes open-mindedness, inclusion, diversity and kindness, both in the world and among our own workforce.

We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, neurodivergence, national origin, disability (seen or unseen) or any confluence of intersectional identities.

Our goal is a barrier-free application process and working environment. If you require further details or assistance or have any questions about this process, please let us know at [email protected]..

Compensation and perks:

We are conscious of how our work and decisions impact other humans and the environment. We design our product and organisation with consideration for the wellbeing and happiness of our members and colleagues. We believe in technology and working environments that enable people to live a meaningful, fulfilled life.

Therefore, we offer our staff:

• Flexible working hours
• Unlimited paid time off
• A fully remote working situation
• Annual expense budget
• GBP £3k equipment and home office budget
• Learning & development budget
• On demand therapy sessions and mental health support via Spill
• In-person meet ups

Feeld’s way of working is designed to proactively prevent burnout and an “always on” culture.

We strive for complete openness of information within the organisation and for enabling honesty on our platform. Internally, we keep decision-making transparent to keep each other accountable and make sure all voices are heard.

That is why we offer:

• Open and transparent base salary ranges
• At Feeld we believe all humans deserve to make a competitive wage. That's why we offer a Baseline Freedom Salary of £60,000 GBP per year.
• The base salary for this role is determined by Level and Step, as well as geographic location, but we estimate that this role can earn between £70,000 - £105,000 GBP based on the requirements listed in this job description.

Our interview process:

• Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking.
• Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences.
• The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete.
• Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld.
• Your fourth call for this role will be with the lead of our Product Team. In this call you will be able to ask any final questions you may have.
• We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation.
• Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability.

We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us.

To find out more about Feeld, download our app (available on iOS and Android).