UX Researcher
Key Responsibilities:
- Plan and execute user research: including interviews, surveys, usability tests and contextual inquiries to gain insights into user needs & behaviors
- Analyze and interpret both qualitative and quantitative data, utilizing tools like SQL to query and extract relevant data for research purposes
- Work closely with designers, developers, marketing & product managers to translate research insights into actionable design and product improvements
- Advocate for user needs throughout the product development lifecycle, ensuring that user-centered principles are integrated into the design process
- Synthesize research findings into compelling presentations, journeys, and user profiles that communicate insights effectively to stakeholders at all levels
- Stay up-to-date with industry best practices, new research methodologies, and tools, etc
Experience and Background:
- 2-3 years of experience in UX research with a strong portfolio demonstrating expertise in both qualitative & quantitative research methods
- Very strong understanding of design & UX principles
- Strong written and verbal communication skills, with the ability to present research findings clearly and persuasively
- Basic knowledge of SQL and experience querying databases to extract relevant data for research purposes (experience with tools like SQL Server, MySQL, or PostgreSQL is a plus)
- Strong experience with various research techniques, including usability testing, surveys, interviews, and ethnographic studies
- Ability to analyze complex data sets and draw meaningful conclusions that inform design and product decisions. Experience with segmentation is a big plus
- Proven ability to work effectively with cross-functional teams, including designers, engineers, and product managers
- A degree in a relevant field (e.g., HCI, Psychology, Anthropology, Design, or similar) or equivalent work experience
Nice to Have:
- Experience with advanced data analysis or statistical methods
- Knowledge of UX design tools like Figma, Sketch, or Adobe XD
About us:
- We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
- We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
- We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard.
- We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
Benefits:
- Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
- Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
- Employee Equity Plan
- Generous professional development allowance
- Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
- We offer free German courses at beginning, intermediate and advanced
- Various snacks, goodies, and 2 free lunches weekly when at the office
Diversity, Equity and Inclusion at SoundCloud
SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.
At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the UX Researcher position?The suggested salary for this position is $150,000 - $200,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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