UX Researcher - New Grad

SeatGeek is building the future of live events. Whether it’s celebrating your favorite team’s victory, dancing to your favorite DJ with thousands of new friends, or enjoying your favorite Broadway show, one thing is for certain: nothing beats live. 

SeatGeek is a technology innovator on a mission to transform the ticketing industry. Ticketing is complex. The variety of end users, both consumers and businesses, makes for challenging and fascinating research work. The UX Research team partners closely with designers, data analysts and product folks to create thoughtful interfaces informed by insights and empathy. 

This role reports into the Sr. Manager of User Research.

What you'll do

• Produce actionable insights that inform design & development
• Design, conduct, and analyze product research, both foundational and tactical
• Collaborate with product and design partners in informing designs with insights
• Work with data analysts to answer questions using a mixed methods approach
• Share research insights in creative ways to increase empathy

Who you are

• A student who will graduate in spring of 2023 who has UX research experience through internships, classes, or capstone projects We will consider college and university graduates as well as UX bootcamp graduates 
• You understand and have practiced core research methods (exploratory interviews, concept testing, usability and impression testing, etc.)
• You love to discover and share new, innovative research methods and approaches
• You’re a great writer and a strong storyteller. You enjoy sharing your work and you’re comfortable giving presentations
• You’re empathetic, curious and open-minded

Perks

• Equity stake
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!