UX Researcher

Juni who??

We’re Juni. The fastest-growing fintech startup in Europe. We’re born remote, built for remote work, and busy building the future of financial services for ecommerce entrepreneurs.

What we do?

Think of us as the financial companion made for ecommerce. We’re building an all-in-one platform that helps ecommerce entrepreneurs understand their business better, improve decision-making, scale up, and unlock the full potential of ecommerce. We even finance their working capital to help achieve their goals and dream up new ones.

How & why we do it?

We give our people the same thing we’re building for our customers: freedom. Freedom to work wherever there’s good Wi-Fi. Freedom to be 100% yourself. Freedom to explore your potential and what’s more – make the most of it. We truly believe we’re making the world a better place for ecommerce, and we want you to be a part of that mission.

Your role?

Join our first UX Researcher and become a team! You will act as the voice of our customers and support product teams in understanding what are our users needs and pain points, and help make the best user-centred decisions. You will collect insights for product discovery and validation through collaboration with designers, product managers, customer success and other stakeholders.

Your responsibilities?

In this role you’ll be:

• Be part of a growing team of currently 8 talented designers and 1 UX researchers working with all stages of the design process from discovery to delivery

• Work closely with Design and Product to identify and prioritise research opportunities during discovery and testing of new features

• Facilitate and perform qualitative and quantitative research on a variety of research questions to understand our customers, products, and competition

• Building reports and presentations that transform complexity into actionable insights and recommendations to drive user-centered design and product development

• Help us improve our research infrastructure to increase our efficiency and enable others to benefit from research as much as possible

Within 1 month you'll:

• Understand how Juni works, get integrated with your team, and hit the ground running when it comes to your role

• Understand our customers and get an overview of all previously conducted research

• Get to know and identify the needs of the different departments that work with research

Within 3 months you'll:

• Other crew members say they’re learning a lot and are more productive because of you

• Have facilitated several interviews and testing sessions with customers

• Have contributed to and shared research reports company-wide

Within 6 months you'll:

• Own several research projects and be able to deliver them autonomously

• Have brought new ideas and methods to the research practice and improved how we run research at Juni

Your qualifications?‍?

What we need to see:

• 2 years of experience as a UX Researcher, ideally in a product environment

• You have a degree in psychology, anthropology, cognitive science, Human Factors, HCI, HCD or a related field, or equivalent practical experience

• You have strong proficiency in user research methods, including when and how to apply different methods in various scenarios (e.g. in a remote setting)

• You have a passion for understanding our customers and bringing their voices into the design and development process

• You have a keen interest in consumer-facing products, finance, e-commerce, or related fields

• You are proactive and are able to manage your time efficiently

• You have a strong portfolio with relevant work that demonstrates how you successfully applied research to improve products and services throughout the entire development lifecycle

• Full professional English proficiency

Your tool stack?

Mac. Chrome. Even… Windows. Choose the hardware that helps you work best. We’ll also support whatever software you need.

Your people ?

Forget office-based culture. This is people-first culture. We’re real. We never wait. We care deeply about building a better future for our customers and each other in a way that's never been done before. Here, you can work with people at the top of their game and who didn’t get there by playing games. You can help us change business for ecommerce entrepreneurs, change the world – wherever in the world you may be.

Your benefits?

We’re born remote-first. Transparent. Caring. Empowering. So our benefits are too.

• Hello work. Meet freedom. Join us anywhere within 6 hours of Sweden time zone.

• Swap 2D for 3D. Meet the team IRL at fun onsites every four month.

• Diversity is at our core. We're Part Swedish. Part Canadian. Part French. Part Malaysian. Part Italian. Part Nigerian. Part British. Part Turkish. You get the idea.

• Great players can stay great players. Progress your career whether you choose to manage people or not.

• Happiness stipend. The best things in life are free. But money can buy you a herd of puppies. Get €8,500 per year to spend on whatever makes you happy.

• Work al desko. Get €500 a month towards a co-working space.

• Stock options. We can’t promise you’ll make a fortune. But we’ll give it our very best shot.

• Vacation days. At least 30 per year as standard. Awesome.

• Global health insurance. You know. Just in case.

• Get sick? No stress. Feel better with unlimited paid sick leave.

• Work with the best people for the job. Not the best people within 1 hour’s commute.

• Get support to switch things up. People change. Careers can too.

Free your nine to five ? Hit apply and help us revolutionise financial services for ecommerce entrepreneurs.

The process?

CV screening > Get to know us call > Team interview(s) > Values interview > Offer (for some roles we’ll include a task, but we’ll notify you if this is the case)